Senior Consultant Dynamics 365 CE Technical Consultant

About Protiviti India

Protiviti India is part of a global consulting network delivering deep expertise, objective insights, and tailored technology and business solutions to help leaders confidently navigate transformation. Operating across major business hubs in India, the firm empowers organizations through robust digital enablement, cloud applications, enterprise solutions, and risk consulting.

About the Role

We are seeking an experienced Dynamics 365 CE Technical Consultant at the Senior Consultant level with 46 years of hands-on expertise to design, develop, configure, and integrate scalable Microsoft Customer Engagement and Dataverse solutions.

Key Responsibilities

• Design, customize, and implement Dynamics 365 CE (Sales/Customer Service) modules, Dataverse data models, business rules, and security architectures.
• Develop backend customizations including custom C#/.NET plugins, custom workflow activities, custom APIs, and Power Automate cloud flows.
• Build client-side business logic and user interface extensions using JavaScript, TypeScript, and the Dynamics 365 Client API.
• Implement robust integrations connecting Dynamics 365 CE with third-party enterprise applications using REST/OData Web APIs and Azure services.
• Manage solution packaging, environment strategies, and ALM deployment pipelines across Dev, UAT, and Production using Azure DevOps.
• Collaborate with functional consultants, architects, and delivery teams to prepare technical documentation, perform code reviews, and support UAT.

Eligibility Criteria

• Bachelors degree in Computer Science, Engineering, Information Technology, or a related discipline with 4–6 years of overall IT experience (including 3+ years dedicated to Dynamics 365 CE technical development).
• Strong hands-on coding proficiency in C#, .NET plugins, JavaScript/TypeScript, Dataverse configuration, and Web API integrations.
• Working knowledge of Model-driven Power Apps, Power Automate, solution layering, and ALM processes (PL-400 or PL-200 certifications preferred).
• Strong analytical, troubleshooting, and stakeholder communication skills with the ability to manage technical deliverables independently.