Senior Consultant - Azure

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

JD Senior Consultant: Azure + .Net
Position Purpose
Lead the design, delivery, and consulting of Azure-based solutions while acting as a trusted advisor to clients. Drive business growth through technical leadership, client engagement, and successful project execution, ensuring scalable, reliable, and high-quality solutions aligned with business goals.

Key Responsibilities
Client Engagement

• Support business development by contributing to proposals, presentations, and solution design discussions
• Act as a trusted advisor to stakeholders, simplifying complex technical concepts for decision-making
• Provide proactive guidance on architecture, design, and technical trade-offs
• Deliver impactful, audience-tailored presentations and communications
• Build strong client relationships and handle challenges constructively
  
  

Project Delivery

• Lead requirements gathering, solution design, and scoping for medium-scale projects
• Break down requirements into tasks and provide accurate effort estimates
• Delegate and manage technical tasks across teams (including offshore teams)
• Identify risks, propose mitigations, and communicate effectively with stakeholders
• Ensure successful and repeatable delivery of projects
• Monitor team progress, remove blockers, and ensure alignment with delivery goals
  
  

Team & Collaboration

• Mentor team members and contribute to knowledge sharing initiatives
• Act as a thought leader in key technical areas
• Collaborate with cross-functional teams and leadership
• Foster a positive, productive, and inclusive team environment
  
  

Consulting Operations

• Maintain high utilization and proactively seek new opportunities
• Ensure timely submission of timesheets and forecasting activities
  
  

Technical Expertise

• Design and define standards for low- to medium-complexity solutions
• Expertise in Azure-based architectures including compute, data, and integrations
• Strong understanding of Agile methodologies and adaptable delivery approaches
• Experience leading consulting engagements across multiple technical domains
• Knowledge of performance, scalability, reliability, and observability practices
• Proficiency in identity and access management (application-centric)
  
  

Competency

• Strong communication (written, verbal, visual) and presentation skills
• Leadership and stakeholder management capabilities
• Problem-solving mindset with proactive ownership
• Ability to influence, challenge, and guide decisions professionally
• Adaptability to different client environments and cultures
• High integrity, accountability, and results orientation
• Self-motivated, resourceful, and continuous learner
  
  

Technology Stack

• Cloud & Azure Services: Azure Compute (PaaS, Containers), Messaging & Events, AI & Search
• Backend: .NET Core, C#
• Additional Languages (Nice-to-have): Python, Node.js
• Frontend: Angular, React, Blazor
• Data: Relational & NoSQL databases, Entity Framework, Dapper
• DevOps: CI/CD pipelines, Infrastructure as Code (IaC)
• Tools: Visual Studio, Git, GitHub/Azure DevOps
• Practices: Design patterns, API design & management, automated testing
• Methodologies: Agile (Scrum/Kanban)
  
  

Education, Experience And Certification

• 5+ years of experience leading consulting projects
• 3+ years of Agile delivery experience
• Proven experience across multiple Azure domains (e.g., compute, APIs, DevOps, data, AI)
• Strong background in software engineering and solution architecture
• Microsoft Azure certifications (preferred 4+), including:
• AZ-204
• AZ-400
• AZ-102 (recommended)
  
  
• Commitment to continuous learning and staying updated with industry trends
  
  

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.