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    Job · 12478026

    Startek logo

    Senior Compliance Manager

    Startek · Bengaluru · onsite · Posted 64d ago

    ₹6.0L - ₹9.0L PA8–9 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Designation: Sr Manager Quality (Risk & Compliance Management)


    Location - Bangalore,


    Roles & responsibilities:

    • The candidate will be managing PAN India Hiring & Process compliance matrix.
    • The candidate will work closely with respectively process for creation of Risk Register compliance.
    • Doing regular checks to maintain compliance parameters such as Financial Fraud, Hygiene matrix, call disconnection, hiring policy as mentioned in the client MSA, etc.
    • The candidate will be responsible for making sure that the Hiring & process Compliance is in place without any deviations.

    Requirements:

    • Minimum 8 years of work experience in Quality Domain
    • Minimum 1 Years of experience as Sr Manager Quality in managing Risk & Compliance
    • Candidate should be well versed with financial, physical or logical compliance, hygiene compliance metrics. Good understanding of understanding of SOW and SOP-based checks.
    • Candidate should be ISO 2001 certified
    • Experience in working with E-commerce accounts will be an added advantage

    • Graduate from UGC recognized university
    • Candidates should be fluent in English & Hindi communications
    • Candidate should be good in Excel data preparation
    • Candidate should have good Presentation skill

    Interested candidates can call me on [phone removed] or can email me their resume on [email removed]


    Address: 41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042

    Sourced from naukri

    Skills

    call disconnectionHygcall disconnectionHygiene matrixISO 2001 certifiedRisk Register compliance.SOP-based checksCompliance ManagementAudit Compliancerisk complianceSOWCompliance Matrix

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    ₹6L – ₹9L PA

    This role

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

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