Senior Compliance Manager
Startek · Bengaluru · onsite · Posted 64d ago
₹6.0L - ₹9.0L PA8–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Designation: Sr Manager Quality (Risk & Compliance Management)
Location - Bangalore,
Roles & responsibilities:
- The candidate will be managing PAN India Hiring & Process compliance matrix.
- The candidate will work closely with respectively process for creation of Risk Register compliance.
- Doing regular checks to maintain compliance parameters such as Financial Fraud, Hygiene matrix, call disconnection, hiring policy as mentioned in the client MSA, etc.
- The candidate will be responsible for making sure that the Hiring & process Compliance is in place without any deviations.
Requirements:
- Minimum 8 years of work experience in Quality Domain
- Minimum 1 Years of experience as Sr Manager Quality in managing Risk & Compliance
- Candidate should be well versed with financial, physical or logical compliance, hygiene compliance metrics. Good understanding of understanding of SOW and SOP-based checks.
- Candidate should be ISO 2001 certified
- Experience in working with E-commerce accounts will be an added advantage
- Graduate from UGC recognized university
- Candidates should be fluent in English & Hindi communications
- Candidate should be good in Excel data preparation
- Candidate should have good Presentation skill
Interested candidates can call me on [phone removed] or can email me their resume on [email removed]
Address: 41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042
Sourced from naukri
Skills
call disconnectionHygcall disconnectionHygiene matrixISO 2001 certifiedRisk Register compliance.SOP-based checksCompliance ManagementAudit Compliancerisk complianceSOWCompliance Matrix
About Startek

Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
₹6L – ₹9L PA
This role
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
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