Senior Commercial Real Estate Portfolio Representative
Wells Fargo · Hyderabad · onsite · Posted 62d ago
Undisclosed4–9 yrsfulltimeSourced from
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About this role
Job Summary
Wells Fargo is seeking a Senior Commercial Real Estate Portfolio Representative.
Responsibilities - Evaluate moderately complex financial performance of borrower and guarantor based on a variety of factors and determining an appropriate risk rating, both qualitative and quantitative; this would include review of financial statements and compare it against Commercial Real Estate guidelines
- Analyze historical cash flows and developing proforma based on historical performance of the property and relevant market data
- Evaluate existing leases within the property to determine possible impact on cash flows by reviewing for pertinent clauses, such as termination options and go dark
- Review loan documents and summarize salient facts of the loan and ongoing covenants (both financial and non-financial) to be maintained by the borrower
- Perform market research of real estate using various third-party applications and compare performance of subject property against market data to draw conclusion of overall performance
- Review third party documents, such as appraisal, site inspection report, property condition assessment report to infer overall performance of the property and identify significant factors which may impact asset
- Document and synthesize all findings based on above mentioned reviews
- Quality check work performed by junior team members and provide appropriate feedback on the same
- Understand the feedback received from the onshore team members and disseminate the same to the team
- Provide training to the team members and educate them on different scenarios
- Communicate with Asset Managers and make sure to deliver the desired output
- 2+ years of Commercial Real Estate Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Postgraduate/Graduate in Commerce
- 4+Yrs Experience relevant in US Commercial Mortgage
- Experience in commercial real estate industry
- Shift timings - 2:30 PM - 11:30 PM IST
- Service commercial real estate loans including construction and problem loans, and may include commercial real estate agency loans
- Provide direct customer service and acts as primary servicing contact for the loan
- Support less experienced loan administrators in providing resolutions of inquiries and complaints.
- Determine appropriate course of action and conduct investigative steps to fully identify customer issues
- Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team
- Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction
- Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input
- Provide subject matter expertise and interpretation of procedures to less experienced individuals
- Respond independently to complaints escalated at the highest level
- Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal and external customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Through knowledge on Reserves disbursement process, wire and check payments, and Investor reporting process is an advantage.
- Understanding and working knowledge on full circle applications (CATS, iReport, CWF, RDS) and strategy.
- Responsible for activities related to payments; this can include wire disbursements, analyzing loan documents, identifying complaints and interacting with internal stake holders and borrowers while ensuring accuracy throughout the transaction.
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Skills
Customer Servicecustomer satisfactionCustomer SupportInvestor ReportingFinancial CrimesLoan DocumentsLoansconstructionDisbursementFinancial StatementscomplianceCustomer RelationshipsCommercial Real EstateLoan Servicing
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
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