Senior Collection Executive

About the Role

HFM Solar Power Ltd. is looking for an experienced and result-oriented Collections Professional to manage and drive timely realization of outstanding payments from customers under RESCO (Renewable Energy Service Company) arrangements and other solar power projects.

The ideal candidate should have strong hands-on experience in B2B collections, receivables management, payment follow-up, customer coordination and recovery of overdue amounts. Experience in the solar, renewable energy, infrastructure, EPC, power or other project-based industries will be highly preferred.

Key Responsibilities

• Take complete ownership of customer collections and receivables for RESCO accounts and other solar projects.
• Drive timely collection of monthly energy/service charges, project-related receivables and other outstanding dues.
• Maintain a detailed customer-wise ageing and collection tracker and ensure regular follow-up on overdue accounts.
• Establish strong working relationships with customers, finance teams, commercial teams and other key stakeholders.
• Conduct regular follow-ups through calls, emails, meetings and customer visits wherever required.
• Identify reasons for payment delays and work proactively with customers and internal teams to resolve payment-related issues.
• Coordinate with Finance, Commercial, Project, Operations and Legal teams for resolution of billing, documentation, reconciliation and contractual issues affecting collections.
• Monitor customer payment commitments and ensure that committed payment dates are rigorously followed.
• Escalate critical and long-pending receivables to senior management with clear status and recommended action.
• Prepare and submit weekly/monthly collection reports, ageing analysis, collection forecasts and MIS to management.
• Support reconciliation of customer accounts and ensure that outstanding balances are properly identified and followed up.
• Assist in handling payment disputes, deductions, credit notes, billing discrepancies and contractual matters impacting collections.
• Maintain proper documentation of all collection efforts, customer commitments and correspondence.
• Develop and implement effective collection strategies to improve DSO and overall cash flow of the company.
• Support management in strengthening collection processes for existing and upcoming RESCO and solar projects.

The candidate should have:

• Minimum 5 years of hands-on experience in collections / receivables management.
• Experience in B2B collections and institutional / corporate customer accounts.
• Preference will be given to candidates with experience in Solar / Renewable Energy / Power / EPC / Infrastructure / Facility Management or other project-based industries.
• Strong understanding of ageing, receivables, payment cycles, reconciliation and recovery processes.
• Proven ability to handle high-value outstanding accounts and difficult / delayed payments.
• Excellent communication, negotiation and follow-up skills.
• Strong interpersonal skills with the ability to deal effectively with customers at different levels.
• Ability to work independently, take ownership and deliver collection targets.
• Good command of MS Excel and MIS reporting.
• Willingness to travel for customer meetings and collection follow-ups, whenever required.
• Graduate in any discipline; MBA, preferably Finance, will be an added advantage.