Senior Business Systems Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Systems Analyst based in the United States.

This role focuses on optimizing and scaling financial systems that support business growth and operational excellence. You will serve as a key partner between business stakeholders and technical teams, transforming complex needs into effective system solutions. The position centers on managing and enhancing Zuora Billing & Revenue platforms while contributing to broader finance technology initiatives. You will have the opportunity to shape scalable processes, improve automation, and strengthen systems that enable evolving business models. The ideal candidate combines deep financial systems expertise with strong analytical thinking, communication skills, and a passion for solving complex challenges. This is a remote opportunity within the United States, offering the chance to collaborate across teams and make a measurable impact in a fast-growing environment.

Accountabilities:: The Senior Business Systems Analyst will own the design, configuration, optimization, and continuous improvement of critical financial systems, with a primary focus on subscription billing and revenue platforms. This role requires strong technical judgment, business partnership, and the ability to lead complex initiatives from problem definition through implementation. Key responsibilities include:

Gather business requirements, design solutions, and configure Zuora applications to support finance operations and evolving business needs.

Develop and maintain strategic roadmaps for the Zuora ecosystem, identifying opportunities to improve scalability, efficiency, and user experience.

Lead cross-functional initiatives involving finance, engineering, integrations, and business teams to deliver effective system enhancements.

Translate business objectives into well-defined system requirements, helping stakeholders identify the best solutions rather than simply executing requests.

Architect and implement complex configurations, workflows, customizations, and integrations to improve platform performance.

Create and maintain technical documentation, including specifications, process maps, system documentation, and user enablement materials.

Own change management and release processes while ensuring system stability, data integrity, and successful adoption of new capabilities.

Analyze business processes to identify opportunities for automation, optimization, and operational improvements across financial systems.

Support issue resolution, escalated incidents, and platform maintenance while collaborating with broader business systems teams.

Mentor team members and business partners while representing the business systems function with senior stakeholders.

Requirements:

The ideal candidate is an experienced business systems professional with strong expertise in financial technology platforms, especially Zuora, and a proven ability to bridge business needs with technical solutions. Required qualifications include:

5+ years of hands-on experience administering and configuring Zuora Billing and Revenue platforms.

Zuora Certified Administrator certification.

5+ years of financial systems administration experience with platforms such as NetSuite, Sage, Microsoft Dynamics, Salesforce Financial Cloud, or similar systems.

Deep understanding of subscription billing processes and revenue management concepts.

Experience building, enhancing, and managing Zuora workflows, scripts, configurations, and customizations.

Strong knowledge of Zuora reporting, data queries, and SQL to support business reporting requirements.

Demonstrated ability to design solutions based on business needs and explain technical trade-offs clearly.

Experience working with integrations and iPaaS solutions such as Workato, as well as understanding custom-coded integrations.

Ability to work independently in a remote-first environment while managing ambiguity and competing priorities.

Strong communication and collaboration skills, with the ability to partner effectively with technical and non-technical stakeholders.

Willingness to support additional business applications such as Salesforce, telecom/IVR platforms, and other operational systems.

Benefits:

The role offers a competitive compensation package and benefits designed to support employees’ health, financial security, and overall well-being.

Competitive base salary range of $110,000 - $140,000 USD per year .

Competitive cash compensation package with potential discretionary bonuses based on company performance.

Fully remote work environment for employees located anywhere in the United States (excluding territories).

Comprehensive health insurance plans.

Generous paid time off program.

Future-focused 401(k) matching program.

Generous parental and caregiver leave benefits.

Opportunity to contribute to a mission-driven organization focused on simplifying access to essential business services.

A collaborative culture built around innovation, ownership, and continuous improvement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1