SENIOR BUSINESS OPERATIONS - Program Management

Junior PMO Operations Coordinator

The Junior PMO Operations Coordinator supports the smooth execution of day-to-day business processes and operational activities across departments. This role ensures effective coordination, documentation, and reporting to help the business run efficiently and meet its performance goals.

Responsibilities

• Support in managing administrative and logistical tasks to ensure smooth business functioning.
• Support the leadership team in translating business strategy into operational plans and measurable outcomes.?
• Maintain documentation of core business processes and SOPs (Standard Operating Procedures).
• Ensure all project documentation is accurate, up to date, and stored properly.
• Collect, analyze, and interpret business data to support decision-making.
• Identify trends or variances and flag potential issues for follow-up.
• Monthly billing and monitoring the utilization across the projects
• Collaborate with the delivery team and act as a single point of contact for all the onboarding & offboarding of members.

Qualifications

• Bachelor?s degree in business administration, Engineering, IT, or related field.
• Minimum 2-3 years of experience in PMO or Project Coordination roles.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Basic understanding of business processes and operations management.
• Ability to manage multiple priorities and deadlines.
• Attention to detail and proactive attitude.
• Proficiency in MS Excel, Word & PowerPoint.