Senior Business Excellence Manager

Job Responsibility

• Business Excellence & Capability Building
• Plan and conduct Business Excellence assessments using frameworks such as TBEM and DATOM.
• Design, deliver, and manage training programs including Business Excellence, Design Thinking, and related methodologies.
• Support functions and business units in preparation for excellence assessments and improvement initiatives.

Process Improvement & Digitalisation

• Lead process mapping, simplification, standardisation, and digitalisation initiatives across functions.
• Drive horizontal deployment of best practices and successful improvement projects.
• Support organizational initiatives related to data maturity and analytics-driven improvement.

Innovation & Knowledge Management

• Own and manage enterprise innovation platforms such as Innovista Portal, eHackathon, Innoverse, and similar systems.
• Coordinate with functions for challenge identification, problem formulation, challenge posting, idea tracking, and implementation reviews.
• Guide functional teams to ensure effective participation in Innovista and other innovation programs.
• Facilitate and support Design Thinking workshops for business problem-solving.
• Analyze functional and enterprise-level data to measure and enhance the effectiveness of innovation programs.
• Strengthen Knowledge Management practices and introduce best-in-class approaches in innovation, KM, and process improvement.

Program & Financial Management

• Manage budgets, purchase orders, and logistics for Business Excellence and innovation programs (internal and external).
• Coordinate with internal teams, vendors, and external partners to ensure timely and cost-effective execution.

External Benchmarking & Partnerships

• Identify and benchmark best practices within the Tata ecosystem and external organizations.
• Engage with external forums, institutions, and award bodies to bring differentiated practices into the organization.

Preferred candidate profile

Exposure to AI tools, digital platforms, and analytics is an added advantage