Senior Business Analyst

About the Role GoComet is one of the fastest-growing AI-powered supply chain platforms globally. Founded by four IITians in 2016, backed by $25M+ in funding, and serving over 500 enterprise brands — including names like Unilever, Sun Pharma, Glenmark, and Lupin — we help the world's largest businesses run their global supply chains smarter. We're hiring a Senior Business Analyst to join the team that shapes how our enterprise clients get the most out of our platform — and influences how the product evolves based on what those clients actually need. The role sits at the intersection of consulting, product, and implementation, and is one of the highest-leverage seats in the company. Key Details

• Location: Mumbai (hybrid) — open to candidates willing to relocate
• Experience: 4–6 years
• Reports to: Lead BSA / Head of Implementation
• Travel: Occasional, for high-value client engagement What You'll Actually Do
• Work alongside our Customer Success team and our enterprise clients to understand each client's as-is processes — their current workflows, pain points, and operational chaos — and design the to-be process on the GoComet platform.
• Identify the right solution for each custom requirement (what's a clean fit, what's not, what can be standardized) and author Product Requirement Documents that engineering can build against cleanly.
• Drive the custom development lifecycle end-to-end — coordinating across engineering, QA, and Product through scoping, build, UAT, and go-live — and spot patterns across clients that shape the core product roadmap.
• Solve real problems in supply chain tech with the Unilevers, Schneider Electrics, Sun Pharmas, and Tatas of the world — learn real-world challenges by talking directly to customers and lead the solution to those challenges. Who We're Looking For You probably have:
• 4–6 years in one or more of: business analysis, implementation consulting, solutions consulting, professional services, technical product management, or management consulting.
• A track record of taking complex, ambiguous business problems and turning them into structured, buildable solutions.
• Strong analytical depth — you can decompose a messy process, spot edge cases others miss, and reason through trade-offs clearly.
• Comfort working alongside both client-facing teams (CS) and engineering teams — able to translate between business and tech language fluently.
• Curiosity about supply chain, logistics, or enterprise operations (you don't need prior domain expertise — you do need to find the problem space interesting). Bonus, not required:
• Exposure to SaaS implementation, API-based integrations, or workflow automation.
• Background in engineering, supply chain, or operations.
• Experience working with global enterprise clients across time zones.
• An MBA — useful, not required. Why GoComet? Enterprises Exposure You will get to work directly with Unilevers, Hondas and Tatas of the world and create direct impact. Pure Meritocracy At GoComet, growth is fueled by impact, not tenure. We operate a high-performance environment where your promotion and rewards are directly tied to the value you create. Global Footprint You will design solutions for an international stage, working with diverse teams and clients across the globe, from New York to Singapore. True Ownership You are the "CEO" of the solution you design. Your decisions directly impact the supply chains of global giants. Elite Growth We are a high-growth Series A company where performance is rewarded with rapid leadership opportunities. Complexity at Scale Solve the multi-trillion-dollar problem of global logistics fragmentation using AI and automation. Inclusive Excellence We are committed to diversity and equal opportunity. We believe that solving global problems requires a team that reflects the world's diversity, bringing together unique perspectives to drive innovation. Culture of Excellence We hire for mindset and character. You'll work alongside a team that values experimentation, transparency, and high-velocity learning.