Senior Business Analyst

We are looking for an

experienced Business Analyst 8 - 12+ years with strong Insurance domain expertise to lead discovery and business transformation initiatives for clients in the Insurance industry. The ideal candidate should be capable of understanding existing business processes, facilitating stakeholder workshops, identifying operational inefficiencies, and defining future-state business processes and requirements.

Key Responsibilities: ● Lead business discovery workshops with business and technical stakeholders. ● Understand, document, and analyze current (As-Is) business processes and workflows. ● Define future-state (To-Be) business processes and operating models. ● Gather, analyze, and document business and functional requirements. ● Identify process gaps, operational risks, and opportunities for automation and optimization. ● Prepare business process maps, gap analysis, functional specifications, and discovery reports. ● Collaborate with architects and technical teams to define solution requirements. ● Act as the primary liaison between business stakeholders and delivery teams throughout the engagement.

Required Skills: ● Strong Business Analysis and Requirements Gathering experience. ● Discovery workshops and stakeholder management. ● Business Process Mapping (As-Is / To-Be). ● Gap Analysis and Process Improvement. ● Business Process Re-engineering. ● Functional Requirements Documentation. ● Excellent analytical, communication, and documentation skills. ● Experience working on digital transformation or legacy modernization initiatives.

Insurance Domain Knowledge Good understanding of one or more of the following business areas: ● Policy Administration ● Underwriting ● Policy Onboarding & Renewals ● Premium & Benefit Calculations ● Claims Administration ● Billing & Commissions ● Member Administration ● Insurance Reporting ● Reinsurance (preferred)

Preferred Experience: ● Australian or New Zealand Insurance industry (preferred but not mandatory). ● Life & Health Insurance, Group Insurance, Employee Benefits, or Third-Party Administration (TPA). ● Experience working with legacy insurance platforms and workflow modernization. ● Exposure to Power BI, Power Platform, workflow automation, BPM tools, or Policy Administration Systems is desirable.

Mandatory Requirement Candidates must have prior experience working as a Business Analyst in the Insurance domain (Life, Health, General, or Group Insurance).