Senior Business Analyst

Role Overview Senior Business Analyst with at least 5 years of experience in IT and technology-driven projects. The role will be responsible for understanding client requirements, designing appropriate solutions, preparing functional documentation, and managing client engagements throughout the project lifecycle.

Key Responsibilities

• Conduct client discussions, workshops, and requirement-gathering sessions.
• Analyse business processes and identify opportunities for process improvement and optimization.
• Design practical technology solutions aligned with business requirements.
• Prepare process maps, BRDs, functional specifications, workflows, user stories, and other project documentation.
• Manage client expectations, communication, scope, risks, and project priorities.
• Coordinate with technical, functional, and project teams to ensure successful delivery.
• Support solutioning across ERP, AI, automation, business intelligence, databases, and other technology platforms.
• Participate in project planning, UAT, implementation, training, and post-go-live support.
• Identify edge cases, dependencies, gaps, and potential risks before development.
• Support proposal preparation, effort estimation, presentations, and solution demonstrations.

Experience and Qualifications

• Minimum 5 years of experience as a Business Analyst, Functional Consultant, Solution Consultant, or similar role.
• Strong experience in IT solutions, ERP systems, process mapping, and process optimization.
• Working knowledge of AI solutions, automation, databases, APIs, and system integrations.
• Basic understanding of finance, accounting processes, and financial reporting.
• Experience in project management and coordinating with multiple stakeholders.
• Strong documentation, presentation, and client-management skills.

Key Competencies

• Excellent problem-solving and critical-thinking abilities.
• Ability to understand complex business requirements and convert them into practical solutions.
• Strong attention to detail and structured documentation.
• Adaptable and capable of handling new requirements, changing priorities, and unexpected edge cases.
• Strong communication, stakeholder-management, and negotiation skills.
• Self-driven, organised, and capable of managing multiple projects simultaneously.