Senior Business Analyst - Securities Services

Some Careers Shine Brighter Than Others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of

Senior Business Analyst - Securities Services In This Role, You Will

• The Product Solutions Team is a global function (~200+ FTE) supporting all Securities Services (SSv) products, accountable for product/service programme governance, design, delivery and operating model oversight aligned to strategy and targets.
• The Senior Business Analyst focuses on evaluating and optimising processes to improve efficiency, client outcomes and deliver strategic, scalable, reusable solutions.
• Works closely with Operations, Product and Technology to identify improvement opportunities, document requirements, mitigate risks, and validate/realise benefits.
• Owns the Business Analysis component of Product Solutions projects from initiation to delivery, partnering with Project/Programme Managers, workstream leads and other BAs.
• Leads change management activities end-to-end: change planning, stakeholder/audience analysis, communications, training/support, organisation alignment, and tracking readiness/adoption/feedback.
• Responsible for implementation management, including planning, controlling and reporting deployment activities to accelerate benefits and minimise risk; manages implementation readiness.
• May also deliver project management for smaller change initiatives or a workstream within a larger programme, alongside BA responsibilities.
• Core BA duties include requirements elicitation (interviews, workshops, surveys, process analysis, use cases), reconciling conflicting inputs, translating needs into operational requirements, and challenging assumptions.
• Produces required governance artefacts and supports architectural standards, best practices and documentation; identifies process gaps, performance bottlenecks and sustainability risks; participates in enterprise risk assessments and compliance monitoring.
• Success profile emphasises strong communication, presentation, data summarisation, stakeholder management, planning/prioritisation, problem-solving, negotiation/influencing, decision-making, resilience, and flexibility to support cross-time-zone delivery and standardisation/best-practice adoption.

To Be Successful, You Will

• Demonstrated experience in business analysis roles or equivalent experience in large scale operational change. Excellent analytical skills and strategic business insight to understand complex challenges and facilitate workable solutions.
• Proven ability to influence, negotiate and build relationships with stakeholders at all levels across cross-geographical teams.
• Competent in Operating Model Design, Data Analysis, User Documentation, Solution Design, Solution Validation and Root Cause Analysis.
• Proficient in Impact Assessment/Gap Analysis, Business Requirements gathering, Process Mapping and Process Design
• Excellent oral and written communication skills and experience interfacing with both business and IT stakeholders at all levels.
• Ability to demonstrate what is important in ensuring successful delivery of projects across various phases and the ability to flex your approach to the different challenges faced.
• Exposure to different project/portfolio types/clients – ideally with experience of complex business and IT transformation.
• Sufficient level of technical background to provide high credibility of knowledge to teams and to be able to evaluate complex project / portfolio risks and issues accurately and objectively.
• Hands on knowledge of using project management tools (e.g – Visio, Project Planner, JIRA, Confluence, etc). Utilise experience in using enterprise-wide requirements definition and management systems and methodologies required.

You’ll achieve more at HSBC www.hsbc.com/careers HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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