Senior Business Analyst, Product Development

Job Description

Job Purpose

At Intercontinental Exchange (ICE), we engineer technology, exchanges and clearing houses that connect companies around the world to global capital and derivative markets. With a leading-edge approach to developing technology platforms, we have built market infrastructure in all major trading centers, offering customers the ability to manage risk and make informed decisions globally. By leveraging our core strengths in technology, we continue to identify new ways to serve our customers and transform global markets. Were looking for motivated, results-oriented people to join our team.

As a Senior Business Analyst, you will be drafting business and functional requirements for development, maintece, and support of assigned ICE applications. This is an exciting opportunity for a technologist to showcase their problem-solving skills and follow the product road map to completion. The ideal candidate must be results-oriented, self-motivated and can thrive in a fast-paced environment. This role requires frequent interactions with operations, technology, business development, quality assurance, sales and other stakeholders, to ensure delivery of a world class application to our users.

Responsibilities

• Work independently and productively to create quality documentation and original content resource material for intellectual property development.
• Collect product requirements input directly from operations, technology, business development, and sales, frame this input into the capabilities of ICEs system architecture and software offering, and translate into firm development requirements following appropriate Software processes and standards
• Develop requirements and analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, process flows, and API documentation
• Leverage AI tools to assist in requirement generation, documentation, analysis, and validation.
• Extract and analyze data using tools such as AI and SQL, Excel, etc.
• Assist Project Management with prioritization and tracking the implementation of system requirements.
• Excellent interpersonal and communication skills thereby establishing and managing relationships at all levels with business and IT subject matter experts, internal and external stakeholders
• Assist Operations with incident resolution.
• Adhere to company cybersecurity policies, and protect confidential customer information and the company s intellectual property
• Study new technology and remain technically current

Knowledge and Experience

• Bachelor s degree in Economics, Fice, Mathematics, MIS, or related discipline
• 5+ years of experience in Business analysis in Fice domain.
• Experience leveraging AI/ML or Generative AI tools for requirement creation, documentation, or analysis (e. g. , AI-assisted BRD/FRD generation, summarization, or insights extraction)
• Must possess excellent written and oral communication skills
• Technical and functional business writing skills required
• Must possess a good working knowledge of software testing and building high-quality software
• Must be proficient in the use of Microsoft Office, SQL and other related applications
• Familiarity with Jira and Confluence