Senior Business Analyst, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about? We are looking for a talented and motivated

Senior Business Analyst (AML / IFM) to join our NICE Actimize Professional Services team in Pune. In this role, you will work closely with Product Management, R&D, Architecture, and customer stakeholders to translate business needs into detailed functional and data-driven requirements. You will play a critical role in implementing leading financial crime and compliance solutions, helping global organizations detect and prevent money laundering and fraud using advanced analytics and AI-driven platforms. If you are passionate about understanding data, defining business logic, and delivering impactful fintech solutions, this role offers an exciting opportunity to work on high-scale, mission-critical systems.

How will you make an impact? You will collaborate with cross-functional teams and customers to deliver robust AML/Fraud solutions by:

• Working with Project Managers, Architects, Product Managers, R&D teams, and third-party vendors to understand high-level design and translate it into detailed requirements.
• Defining detailed functional requirements including: + Source-to-target mappings + Transformation rules + Business logic + Data integration requirements
• Defining non-functional requirements such as performance, scalability, and serviceability.
• Interfacing with customers to understand data requirements and supporting product implementation in client environments.
• Facilitating communication across teams and ensuring alignment between product, engineering, and customer needs.
• Creating and prioritizing user stories with Product Management and Engineering teams.
• Defining clear acceptance criteria based on product usage and business scenarios.
• Conducting internal product demos and supporting stakeholder demo activities.
• Defining functional test considerations for user stories and ensuring quality delivery.
• Supporting Customer Support, Product, and Presales teams in resolving product-related queries.
• Providing product improvement recommendations aligned with strategic goals.

Have you got what it takes?

• 4–8 years of relevant experience as a Business Analyst / Data Analyst
• Mandatory domain experience: + BFSI (Banking & Financial Services) + AML (Anti-Money Laundering) or Fraud Prevention
• Strong experience in: + Writing business use cases, scenarios, and functional test cases + Source-to-target data mapping and transformation rules + Data management and integration + SQL (must-have)
• Good understanding of: + Data schemas, metadata, and banking interfaces + Data quality, validation, and integration processes
• Experience in: + Converting business requirements into technical specifications + Agile methodologies (user stories, acceptance criteria, prioritization)
• Strong analytical and problem-solving skills with ability to influence stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and work in fast-paced environments

Preferred Tools & Technologies:

• JIRA, Aha, MS Teams
• MS Excel, MS Access, MS Visio

What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:11223 Reporting into: Director Role Type: Individual Contributor

About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.