Senior Associate

• Understand and manage operational processes and workflows accurately.
• Analyze and understand sub-process activities with attention to detail.
• Coordinate effectively with internal stakeholders, business teams, and IT teams to ensure smooth execution of operational activities.
• Draft and communicate professional emails with stakeholders regarding operational requirements, follow-ups, and issue resolutions.
• Monitor and track activities to ensure timely completion and adherence to defined processes.
• Identify process gaps, operational risks, and compliance-related issues, and escalate when required.
• Maintain high accuracy levels while handling operational tasks and documentation.
• Support process improvement initiatives and contribute to operational efficiency.

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