Senior Associate
Firstsource Solutions · Bengaluru · onsite · Posted 72d ago
Undisclosed1–6 yrsfulltimeSourced from
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About this role
We are looking for a highly skilled and experienced Senior Associate to join our team at Firstsource Solutions Ltd. The ideal candidate will have a strong background in the industry and excellent skills.
Roles and Responsibility
- Collaborate with cross-functional teams to achieve business objectives.
- Develop and implement process improvements to increase efficiency and productivity.
- Analyze complex data sets to identify trends and opportunities for growth.
- Provide expert guidance and support to junior team members.
- Identify and mitigate risks to ensure compliance with regulatory requirements.
- Develop and maintain relationships with key stakeholders and clients.
Job Requirements
- Strong understanding of industry trends and best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and critical thinking skills.
- Experience with process improvement initiatives.
- Strong leadership and team management skills.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
interpersonal skillsAuditingteam managementleadershipProcess ImprovementsTrainingManagement SkillsmanagementProject ManagementQuality AssuranceQuality ControlCommunication Skillscomplianceanalyticalquality management
About Firstsource Solutions

Firstsource Solutions
BPO
19.2k+
employees
2001
25 years old
Mumbai, Maharashtra
US
₹3.7L PA avg
Avg at Firstsource Solutions
About
Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.
Industries
BPOBPO/KPO
Employee ratings
10 reviews
3.6/ 5
Culture
2.4
Career growth
2.3
Work-life
2.4
Employees rate it well for
Overall Company36Job Security35
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