Senior Associate-Resource Management

Job Summary

Service line - Position Title: Resource Management - Senior Associate

The Opportunity: We're looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines.

Overview

The Resource Consultant is an important support role to Service Line Resource Deployment teams and the wider UK&I Resource Deployment network.

The role provides an end to end Resourcing support both to the Resource Deployment team and to the business with a focus around Deployments, Forecasting, RVA Management, reporting and matching supply with demand, where required.

This role is supervised by the SL Resource Deployment team and may work with several individuals on a day to day basis including some limited client facing contact with the business.

Your Key Responsibilities:

Data, analytics & projects

• Draw critical insights via the SL Resource Deployment summary from tools like EY Advance, Profinda
• Weekly performance comparison of the service line with the forecast and actuals. Further research on producing summary of root causes of performance impacted areas.
• Follow up of variances, driving greater retain/Profinda compliance and escalating issues to Sr Resource Lead
• Support the holiday management process by reviewing the Holiday Balance Dashboard and escalating instances of particularly high or over-planned holiday balances
• Utilise the CoE Analytics team for all ad hoc reporting requests

Supply Management

• Contribute to the chargeable hours and utilisation targets of the UK&I function - validating bookings ensuring that Retain is updated, dealing with booking errors and escalating capacity;
• Highlight issues with resource bookings, undertake basic conflict resolution and record changes for review by Resource Deployment team;
• Share capacity across the Resourcing network to maximise utilisation potential for the function; and
• Coordinate the stock count process (where applicable), escalating to the SRC where necessary.

Demand Management

• Weekly validation of Retain/Profinda non-confirmed bookings and de-tags, highlighting issues to SL Resource Deployment team;
• Resource supply with demand where required particularly at junior levels;
• Attend Resourcing and Operations meetings to ensure resourcing actions are accurately updated onto Retain; and
• Roll forward and ensure tracking of the movements where applicable.

Experience Management

• Support the onboarding process for new joiners and ensure Resourcing inductions and systems access are in place;
• Ensure Headcount Forecaster accuracy;
• Support the adoption and increased use of competency, skills and CV repositories including My Competency and Discover; and
• Support with mandatory training requirements for client teams, this includes nominations based on rank and grade, allocating training sessions without causing clash with chargeable work and further coordinating training swap requests from the business.
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills and attributes for success

The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.

• Ability to effectively communicate orally and in writing with co-workers, management team and other Departments, including being sensitive to professional ethics;

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.