Senior Associate-Quality Assurance

Job Summary

Transaction Monitoring , Observe Process Gaps, Process Adherence, Right First Time improvement, RCA on emerging themes/problem statements

Responsibilities

• Following our Business Code of Conduct and always acting with integrity and due diligence
• Understands business needs and in depth understanding of Tesco processes
• Builds on Tesco processes and knowledge by applying quality assurance methods + CI tools and techniques.
• Establish quality assurance across TBS at source by identifying and recommending changes in design or by placing right control/assurance mechanisms
• Responsible for completing tasks and transactions within agreed Key Performance Indicators
• Solves problems by analyzing solution alternatives and engage with all enabling teams for wider impacts/solutions
• Identifies process gaps and risks for business, ensures quality assurance process adherence.
• Interpret, build upon, and align with company quality assurance standards

Requirements

• MS Office - Excel, Word, PowerPoint
• Speed and Accuracy, Eye to Detail
• QA terminology, tools/Systems
• Team working skills
• Planning Organising, Problem Solving
• Analytical Ability, Logical Thinking
• Good Verbal and Written Communication

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