Senior Associate Quality Assurance Engineer

Overview Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance. We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform. Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together. Where people, purpose, and progress come together every day. TriVinna, a Trimont company, is redefining the future of commercial loan servicing through advanced technology and data-driven innovation. As the newest addition to the Trimont group, TriVinna introduces a modern loan servicing software platform that streamlines operations, increases transparency, and provides clients and partners with actionable insights. Leveraging Trimont's access to approximately 11% of all U.S. commercial real estate lending data, TriVinna integrates market-leading analytics, robust portfolio management tools, and a high-touch customer support model. This comprehensive approach enables clients to make informed decisions, manage risk effectively, and achieve greater efficiency and performance in commercial real estate loan servicing.

Job Summary We are seeking a detail-oriented Quality Assurance Engineer to ensure the reliability and accuracy of our commercial real estate loan servicing platform. You will be responsible for developing test strategies, building automation frameworks, and validating that our software meets the highest quality standards for handling billions of dollars in loan data. This role is critical to delivering a platform that our clients can trust for accurate financial calculations and reliable operations.

Key Responsibilities Test Strategy and Planning

• Develop comprehensive test strategies for loan servicing platform features
• Create and maintain test plans aligned with product requirements
• Define test coverage metrics and quality gates
• Estimate testing efforts and resource requirements
• Identify and assess risks related to software quality
• Establish quality standards and acceptance criteria Test Automation
• Design and implement automated test frameworks for UI and API testing
• Develop automated regression test suites for critical loan workflows
• Integrate automated tests into CI/CD pipelines
• Maintain and enhance existing automation infrastructure
• Implement data-driven and keyword-driven testing approaches
• Build automated performance and load testing solutions Manual and Exploratory Testing
• Execute manual test cases for complex loan servicing scenarios
• Perform exploratory testing to identify edge cases and defects
• Conduct user acceptance testing (UAT) support and coordination
• Test financial calculations and loan data accuracy
• Validate integrations with third-party systems and APIs
• Perform cross-browser and cross-platform compatibility testing Defect Management and Reporting
• Document and track defects with detailed reproduction steps
• Prioritize defects based on severity and business impact
• Verify defect fixes and conduct regression testing
• Generate quality metrics and test execution reports
• Communicate quality status to stakeholders and leadership
• Analyze defect trends and recommend process improvements Collaboration and Process Improvement
• Partner with Engineering teams in agile ceremonies and sprint planning
• Collaborate with Product Management on requirements clarification
• Work with Data teams to validate data integrity and transformations
• Participate in code reviews from a testability perspective
• Document testing procedures, best practices, and guidelines
• Mentor team members on testing techniques and tools

Required Qualifications

• 5 to 7 years of experience in software quality assurance
• Strong proficiency in test automation tools (Selenium, Cypress, Playwright, or similar)
• Experience with API testing tools (Postman, REST Assured, or similar)
• Proficiency in at least one programming language (Python, JavaScript, Java)
• Experience with agile methodologies and test management tools (Jira, TestRail)
• Strong understanding of software development lifecycle and testing methodologies
• Knowledge of SQL for data validation and backend testing
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Preferred Qualifications

• Experience in financial services, fintech, or SaaS environments
• Experience with performance testing tools (JMeter, Gatling, k6)
• Knowledge of CI/CD pipelines and DevOps practices
• ISTQB or similar QA certification
• Experience with BDD frameworks (Cucumber, SpecFlow)
• Familiarity with security testing and compliance requirements Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.