Senior Associate - Pricing

About CleanHarbors

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6 Billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 23,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Role Summary

Clean Harbors is seeking a highly skilled, business-oriented Senior Associate to drive excellence across the Centralized Quoting

function. Acting as the critical bridge between the Hyderabad GCC and the US business teams, the role owns delivery of accurate,

high-quality and timely quotations, and serves as subject matter expert across multiple quoting portfolios — accountable for

business continuity, process standardization, transition and knowledge management, stakeholder engagement, reporting,

continuous improvement, and mentoring of team members.

Location: Hyderabad, India

Department: Pricing & Proposals

Process: Centralized Quoting (CCS & CQ)

Shift: 3:00 PM – 12:00 AM IST / as per business

Responsibilities

Quoting Operations & Process Governance

• Support end-to-end quote creation and review across Central Customer Service, Central Quoting and other assigned
  
  

portfolios.

• Serve as functional SME for quoting processes, ensuring compliance with business requirements, pricing standards and
  
  

operational procedures.

• Identify process risks, bottlenecks and operational gaps, and drive corrective action proactively.
• Ensure adherence to organizational policies, safety requirements and operational controls.
  
  

Training & Capability Development

• Mentor quoting associates and build capability through onboarding, cross-training and knowledge-sharing initiatives.
• Act as the escalation point for complex quoting and customer requirements.
  
  

Stakeholder Management

• Partner with Pricing, Sales, Customer Service, Operations and Business Leadership to ensure effective service delivery and
  
  

stakeholder alignment.

• Communicate performance updates, risks and improvement opportunities while supporting strategic business initiatives.
  
  

Transition & Knowledge Management

• Lead process transitions, knowledge transfer and stabilization activities for new portfolios.
• Maintain SOPs, training materials and knowledge repositories, driving process standardization and governance.
  
  

Reporting & Performance Management

• Develop and analyze reports, dashboards and KPIs to provide actionable business insights.
• Monitor quote quality, productivity, turnaround time (TAT) and service levels to ensure overall process health, governance
  
  

and continuous performance improvement.

Qualifications

• Bachelor's or Postgraduate degree from a recognized institution; Bachelor's / Master's in Chemistry or an Environmental
  
  

discipline preferred.

• 5+ years of experience in Pricing, Proposals, Quoting, Customer Service Operations or a related domain.
• Proven experience managing complex operational processes and stakeholder interactions.
• Experience in knowledge transitions, training delivery or SME responsibilities is highly preferred.
• Exposure to CRM platforms, reporting tools (Advanced Excel / Power BI) and process improvement or automation initiatives is
  
  

an added advantage.