Senior Associate, Operational Risk Manager, Consumer Banking Group

Role & responsibilities :

• Risk and Control Self Assessment
• Identify/update the scope of RCSA to be completed for CBG India.
• Plan and implement the RCSA program across all areas within CBG
• Provide guidance on identifying and assessing inherent/net/residual risks and aligned internal controls
• Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections
• Governance of Partnership tie-up
• Facilitate the Outsourcing Risk Review with the control teams including ISS, Operations, Technology, Audit, GPS, Risk, Legal and Compliance
• Facilitate the assessment process required for Outsourced Service Providers with the Ecosystem partners and the control teams
• Product/ Process Risk reviews
• Facilitate NPA review and approval process for CBG products within the Country and Regional stakeholders
• Review of periodic Product releases
• Review Standard Operating procedures as and when needed and highlight controls to be built in
• Identification and running of theme based reviews of the processes from Controls perspective
• Business Risk Management
• Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams, and facilitate the process of risk acceptance.
• Co-ordinate with Legal and Compliance teams for necessary Regulatory compliance and communications. Represent CBG at the Country RGG.
• Facilitate the business and operations team in establishing the risk framework for CBG and ensuring timely closures.
• Pro-active audits to ensure the best possible audit rating
• Liaise with the Audit team for establishing a risk based audit approach for CBG
• Co-ordinate with the audit team for assessments pertaining to CBG. Close monitoring & tracking on audit issues pertaining to CBG
• Business Continuity Management
• Ensure timely implementation of BCM policies and standards
• Ensure timely reporting/ escalation of incidents causing disruptions to the business
• Highlight key BCM issues to unit mgmt and track action plans to closure
• Stakeholder & talent management
• Coordinate during regulatory inspections to ensure data and responses provided are in line with requirements
• Timely identification of resource requirements and onboarding + retention of selected team
• Manage & supervise team, maintaining team productivity and motivation levels
• Creating knowledge depth in the team by regular training & knowledge assessments, upskilling to aid in business continuity

Constant compliance to laid down training & certification requirements

Preferred candidate profile

• Minimum 4 to 8 years experience in banking, operational risk management, business controls
• Experience of multi-tasking, managing multiple stakeholders and independently having CXO level interactions
• Understanding of country regulation specifically in consumer/retail banking space is a must
• Understanding of digital lending processes
• Periodic review of the unit specific KRIs/ Common KRIs in consultation with BU/ SU Head.
• Analyze and monitor the KRI data and trends.

Highlight KRI trends and issues/ exceptions to BU/ SU mgmt and relevant risk and control committees and forums