Senior Associate IS Engineer

Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.

What You Will Do

Let's do this. Let's change the world. In this vital role we are seeking a skilled and proactive macOS/JAMF Engineer with hands-on experience managing mobile and Apple devices using JAMF and other Mobile Device Management (MDM) solutions. This role is responsible for configuring, securing, deploying, and supporting enterprise macOS systems to ensure seamless and secure device operation across the organization. The ideal candidate will also have a solid background in automation with JAMF API, scripting and app integration to improve mobile infrastructure performance and streamline deployment processes

Roles & Responsibilities:

• Administer and manage Apple devices using JAMF Pro and other MDM platforms.
• Design and implement mobile device configurations, policies, and profiles to support business needs.
• Develop automated workflows for device provisioning, software deployment, patching, and compliance checks.
• Integrate third-party and internal applications with MDM tools for seamless app delivery and management.
• Collaborate with developers and IT teams to build or support custom scripts, APIs, and internal apps tailored for the mobile environment.
• Monitor and support mobile infrastructure to ensure high availability and performance.
• Ensure mobile devices align with corporate security and usage policies.
• Create and maintain technical documentation, including architecture, SOPs, and deployment guidelines.
• Troubleshoot and resolve issues related to mobile device deployments, applications, and integration workflows.
  
  

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is with these qualifications.

Basic Qualifications and Experience:

• Master's degree / bachelor's degree and 5 to 9 years in a MacOS Engineer or Systems Administrator role
  
  

Functional Skills:

• Deep expertise with JAMF Pro and Apple ecosystem (macOS, iOS).
• Solid understanding of MDM tools (e.g., Intune).
• Proficiency in scripting and automation (e.g., Bash, PowerShell, Python).
• Experience building or supporting automation and app integration pipelines.
• Understanding of API integrations and mobile application deployment.
• Ability to work cross-functionally in a fast-paced environment with minimal direction.
• JAMF 200, 300, or higher certification.
• Familiarity with Apple Business Manager, DEP, and VPP.
• Knowledge of CI/CD tools or platforms related to mobile app deployment.
• Background in enterprise macOS within regulated industries (e.g., healthcare, finance).
• Experience with security and compliance frameworks in mobile environments.
  
  

Professional Certifications:

• Scaled Agile Framework (SAFe) for Teams (preferred)
  
  

Soft Skills:

• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Excellent verbal and written communication skills.
• Team-oriented with a focus on achieving team goals.
• Excellent analytical and troubleshooting skills.
• Ability to work effectively with global and virtual teams.
  
  

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.