Senior Associate Instructional Designer

Role & responsibilities

Degree, diploma, or certification in instructional design, adult education, educational technology, communications, or a related field.

• Three to five years of instructional design and digital learning development experience for adult learners, with strong knowledge of adult learning principles and design methodologies.
  
• Advanced hands-on experience with Articulate 360 and video-production tools such as Camtasia; experience with Adobe Creative Cloud applications such as Premiere Pro, After Effects, Audition, Photoshop, or Illustrator is strongly preferred.
  
• Strong graphic and visual design skills, demonstrated through a portfolio of polished layouts, graphics, diagrams, video, animation, or multimedia learning assets.
  
• Strong writing, editing, information design, and storytelling skills, with the ability to simplify complex technical or professional services content.
  
• Experience with LMS deployment, SCORM/xAPI, accessibility, quality assurance, analytics, and AI-enabled content tools is an asset.
  
• Strong project management, consultation, communication, and collaboration skills, with the ability to manage multiple projects and work effectively across Canada and India.
  
• Experience in professional services, consulting, technology, shared services/GCC, or another complex business environment is an asset.

Preferred candidate profile

Design, develop, and evaluate instructor-led, virtual, digital, blended, microlearning, simulation, and performance support solutions aligned to business and learner needs.

• Manage assigned learning projects from analysis through implementation and continuous improvement, balancing priorities, timelines, and deliverables.
  
• Partner with Canadian stakeholders, subject matter experts, and learning colleagues to translate complex technical and process content into clear, practical learning.
  
• Create high-quality eLearning, storyboards, job aids, facilitator and learner materials, system simulations, and performance support resources.
  
• Produce and edit professional video, screen-capture, motion, and audio assets using tools such as Camtasia and Adobe Creative Cloud.
  
• Create branded graphics, diagrams, layouts, and multimedia elements that strengthen comprehension, engagement, accessibility, and learner experience.
  
• Package, test, deploy, and refine digital learning in LMS environments, applying quality, accessibility, SCORM/xAPI, and version-control practices as appropriate.
  
• Use learner feedback, analytics, AI-enabled tools, and emerging learning practices to improve solutions, standards, templates, and team workflows