Senior Associate - Global Mobility Shared Services

Company Description
Vialto is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique
and the only stand-alone global mobility business. This presents a rare opportunity for our clients,
stakeholders and colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost-
efficient and compliant manner. Our services focus on providing cross-border compliance and risk
assessment for tax, immigration, business travel, rewards and compensation, and remote work.
Working at Vialto is about getting the chance to be part of a global and dynamic team. Globally, Vialto has
over 6,500 staff in over 50 countries around the world and continues to grow. You will work with clients
from a range of industries and different geographical locations. We believe in connecting the world and
supporting our colleagues to do the same in their careers by undertaking assignments and opportunities
globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We
encourage employees to bring their true selves and share their unique talents and expertise to positively
impact the communities we serve.
To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues
affecting global mobility, and read about the latest news in the industry. You can also follow us on
LinkedIn and Instagram.
Job Description Summary
As a Client Administrator, your main duty is to guarantee efficient and compliant service provision to our
varied client base. This role is essential in delivering outstanding client service and in ensuring
compliance with tax, immigration, and mobility regulations. You will play a pivotal role in assisting clients
to smoothly and confidently navigate these complex areas.
Job Description
• Review International assignment initiation forms and identify the required services based on the
assignment and the agreements with the respective client.
• Drive and coordinate with home and host location tax service providers to provide applicable
services such as tax briefing, tax returns, CoC, and/or payroll.
• Notify the employee about the expected tax services and the tax consultant who will be
contacting him/her.
• Update the tax system with assignment and service details.
• Schedule tax briefings and post the briefing checklist to the taxpayer.
• Monitor service milestones and report on status.
• Adhere to SLAs / TAT and country regulatory deadlines.
• Keep track of the assignment and the services that have been rendered.
• Prepare tax return eligibility/authorization lists and deploy the global tax questionnaire.


• Collaborate with the engagement team or onshore team – Reporting / MIS / Billing / KPI /
Dashboard / Issues / Queries / Etc.
• Billing: Prepare and raise invoices for the services rendered for Tax Compliance, Tax Consulting,
and Out of Scope Services as per the fee agreed with the clients.
• Foreign Office Billing: Review the invoices received from the network office for the services
rendered and approve/dispute them.
• Prepare, track, and maintain progress bills.
• Report expat payroll tax liability data to the client.
• Ensure work done is within the budget and deviations have valid explanations.
• Perform review work for accuracy, completeness, and well-reasoned conclusions, and complete
status documents.
Skills and Attributes for Success
• Excellent written, oral, presentation, and facilitation skills.
• Ability to coordinate multiple projects/engagements/processes and initiatives simultaneously
through effective prioritization, flexibility, and self-discipline.
• Proactive, organized, and self-sufficient, with the ability to prioritize and multitask.
• Ability to quickly and easily create/gather/analyze data from a variety of sources.
• Work in a challenging environment during peak periods / based on business requirements.
• Remain up to date on ESS practice.
• Deliver high-quality work and meet high expectations.
• Handle tight turnaround challenges.