Senior Associate Consultant
Infosys BPM · Bengaluru · onsite · Posted 40d ago
Undisclosed10–15 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles ResponsibilitiesKey Responsibilities
Conduct As-Is process assessments across R2R and O2C mapping current workflows, controls, SLAs, pain points, and FTE effort.
Prepare detailed Business Requirement Documents (BRDs) capturing client needs, process gaps, and solution requirements.
Design and build AI pipelines leveraging GenAI/ML/RPA/Agentic AI tech stacks to automate manual, high-effort activities (reconciliations, journal postings, cash application, collections, dispute management, reporting, etc.).
Identify and evaluate the right AI/automation tech stack (e.g., Xelix, HighRadius, BlackLine, or similar) suited to client requirements.
Craft the To-Be process design reimagined, AI-first workflows with clear governance, control points, and measurable KPIs (TAT, accuracy, productivity).
Own end-to-end solutioning from opportunity identification to implementation roadmap and business case (cost-benefit, ROI).
Act as the primary client-facing consultant, running workshops, presenting findings, and building trusted advisor relationships with finance stakeholders.
Drive digital transformation initiatives, working cross-functionally with technology, delivery, and client teams to ensure successful rollout and adoption.
Track post-implementation performance and identify scaling/expansion opportunities across other LOBs/geographies.
Required Skills Experience
510+ years in FA operations/consulting, with hands-on expertise in R2R and O2C processes.
Proven experience conducting process assessments and writing BRDs/FRDs.
Working knowledge of AI/GenAI/RPA/Agentic automation platforms in finance operations.
Strong process design, business case, and stakeholder management skills.
Excellent client-facing communication and presentation skills.
Prior experience driving finance digital transformation programs preferred.
Consulting background (Big 4, BPO/BPM, or FA shared services transformation) is a plus.
Educational RequirementGraduate
Preferred SkillsFinance Accounts->Standard FA
Service LineBPO Service Line
Required Skills Experience
Educational RequirementGraduate
Preferred SkillsFinance Accounts->Standard FA
Service LineBPO Service Line
Sourced from naukri
Skills
AutomationCraftR2RShared Servicesworkflowsrpablacklinedispute managementCash ApplicationBpmO2CMappingFinance OperationsProcess DesignDigital TransformationStakeholder ManagementoperationsbpofinanceArtificial IntelligenceMachine Learning
About Infosys BPM
Infosys BPM
BPO
12.9k+
employees
2002
24 years old
Bangalore/Bengaluru, Karnataka
India
About
Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.
Industries
BPOFinancial Services
Employee ratings
12,063 reviews
3.5/ 5
Culture
3.6
Career growth
2.7
Work-life
3.5
Employees rate it well for
Salary2773Work Environment1236Job Security1220Work Culture1197Senior Management830
Find them on