Senior Associate - Business Continuity Management

About Cognizant Corporate

Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.

At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose—always guided by our core values. Join us in shaping the future of business.

About The Role

As a Senior Associate, you will drive impactful contributions and focus on outcomes. You will be a key member of the Global Business Resilience team, collaborating with Corporate Functions. The Global Business Resilience team is focused on protecting the company's associates, customers, operations, brand, and reputation. We are seeking an experienced Business Continuity Management (BCM) professional to support our BCM & DR Governance team in the ongoing development, implementation, and maintenance of the BCM & DR program in accordance with ISO controls. You will engage with cross-functional teams across Cognizant and external partners to support governance initiatives, ensure adherence to established processes, and champion continuous improvement efforts. The successful candidate will demonstrate strong customer service skills, professionalism, attention to detail, and the ability to work effectively both autonomously and as part of a collaborative team. As a team of self-starters, you can work with impact with our vibrant people and culture, while enjoying unmatched learning opportunities.

In This Role, You Will

• Serve as a trusted Business Continuity Management (BCM) advisor, providing expertise and guidance to strengthen organisational resilience and ensure compliance with internal and external continuity requirements.
• Identify business continuity and disaster recovery risks, assess operational gaps, and recommend practical solutions to enhance resilience and mitigate potential disruptions.
• Partner with Process Owners and BCP Coordinators across business units and corporate functions to maintain and continuously improve Business Impact Assessments (BIAs), Risk Assessments (RAs), recovery strategies, and BC/DR plans, ensuring alignment with critical internal and external dependencies.
• Drive the successful execution of the BCM programme within ServiceNow by coordinating with stakeholders to ensure timely completion of BIAs, Risk Assessments, BC/DR Plans, and continuity testing activities.
• Collaborate with business and corporate function resilience leads to provide subject matter expertise, guidance, and support in meeting client, regulatory, and internal resilience requirements.
• Deliver results in a dynamic, global environment by working effectively with remote, virtual, and cross-functional teams across multiple geographies and time zones.
• Demonstrate strong personal leadership, accountability, empathy, professionalism, and a proactive mindset while fostering a culture of resilience and continuous improvement.
• Embrace our vibrant culture by striving for excellence, focusing on meaningful outcomes, and collaborating effectively. Take ownership, build relationships, and focus on personal growth to drive business strategy and foster an inclusive culture, creating unmatched career opportunities and impactful work.
  
  

What You Must Have To Be Considered

• 7–9 years of professional experience, including 3–4 years in Business Continuity Management (BCM), Disaster Recovery (DR), or Operational Resilience within a large organisation or consulting environment.
• A Bachelor's or Master's degree in Information Systems, Computer Science, Information Technology, or a related discipline.
• Strong understanding of BCM frameworks, methodologies, and industry standards, including ISO 22301, NIST, and ITIL.
• Relevant professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCP/ABCP (DRII), FBCI/MBCI/AMBCI (BCI), EDRP, or equivalent BCM/DR credentials.
• Working knowledge of the BCM lifecycle, disaster recovery best practices, recovery strategies, and risk assessment methodologies, with familiarity in IT infrastructure, data centre operations, and cloud technologies.
• Excellent organisational and prioritisation skills, with the ability to manage multiple initiatives and perform effectively in a fast-paced environment.
• Strong verbal and written communication, stakeholder management, and influencing skills, with the ability to drive enterprise-wide programmes and cross-functional collaboration.
• Experience with ServiceNow BCM or related resilience management platforms is highly desirable.
• A strong sense of ownership, desire to create meaningful outcomes, and passion for work that serves a greater good for customers, communities, or global challenges.
• The embodiment of Cognizant's values: Work as One, Dare to Innovate, Raise the Bar, Do the Right Thing, and Own It.
  
  

Work Model - Hybrid

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring three days a week in a client or Cognizant office in Chennai, Tamil Nadu, or Bangalore, Karnataka. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programmes.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.