Senior Associate - Branch Operations

Role & responsibilities

About HDFC Life:

HDFC Life, one of India's leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:

Customer Relationship and Services

New Business Processing

Policy Servicing

Claims

Documentation

Business Retention Persistency/Revival

Lead Generations

Academic Qualification:

Graduate/Post Graduate

Knowledge, Skills & Abilities:

1+ years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.

Required Skill:

Customer Service

Sales & Calling

Good communication skills

MS Office (Excel, PowerPoint and etc.)

Regards,

Asvini J

HDFC Life-HR

[email removed]

[phone removed]