Senior Associate - Billing Platform - Zuora Implementation

Additional Job Description

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. Youll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Senior Associate - Billing Platform - Finance Solutions, you will play a pivotal role in helping clients optimize their operational efficiency by analyzing their needs and implementing tailored software solutions. Within our Management Consulting practice, you will focus on Oracle's suite of applications, managing the entire customer journey from lead generation to revenue realization. Your expertise will be crucial in configuring Oracle lead management, sales automation, and customer experience solutions to meet organizational needs.

As a Senior Associate, you will leverage your problem-solving skills and critical thinking to navigate complex situations and build meaningful client relationships. You will guide and mentor junior team members, maintaining professional standards while developing a deeper understanding of the business context. Your role will involve anticipating client needs and delivering quality solutions, even when the path forward is not clear.

In this role at PwC Acceleration Center India, you will collaborate with business stakeholders to gather requirements, conduct fit-gap analysis, and develop scalable Billing Platform solutions. Your ability to lead discussions, frame problem statements, and deliver technical solutions will be key to driving client satisfaction and project success.

Responsibilities

- Analyzing business requirements and conducting fit-gap analysis to develop functional and technical designs for Billing Platform solutions
- Configuring and customizing Billing Platform features including subscription management, pricing, invoicing, and revenue processes
- Developing integrations, workflows, and data migration solutions using APIs and scripting capabilities
- Collaborating with business stakeholders, solution architects, and technical teams to deliver scalable and secure solutions
- Supporting unit, system, and user acceptance testing, and resolving defects to validate solution quality
- Preparing technical and functional documentation and conducting knowledge transfer and user training sessions
- Troubleshooting production issues and performing root cause analysis to maintain solution performance
- Designing and developing integrations between Billing Platform and enterprise applications such as Salesforce, SAP, and Oracle ERP
- Building and maintaining billing workflows, rating rules, and taxation processes
- Leading solution workshops and delivering technical solutions aligned with Quote-to-Cash business processes
- Utilizing SQL and reporting tools to support data analysis and reconciliation activities
- Engaging with client stakeholders to gather requirements and recommend solutions that align with industry best practices

What You Must Have

- At least a Bachelor's degree
- At least 4 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for at least one of the following fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science
- At least one of the following: Oracle Cloud certification in Lead-to-Revenue or related Oracle Customer Experience (CX) Revenue Cloud applications
- Demonstrating proficiency in BillingPlatform scripting and configuration
- Utilizing experience with Quote-to-Cash (Q2C) transformation programs
- Developing integrations with enterprise applications like Salesforce and Oracle ERP
- Excelling in stakeholder management and communication skills
- Possessing hands-on experience with Zuora Billing and SAP BRIM applications