Senior Architect

Senior Architect Csmart Platform
Location- Bangalore

Key Responsibilities

Platform Architecture

• Own the overall technical architecture and evolution of the Csmart platform.
• Define architecture principles, standards, patterns, and technology direction.
• Design scalable, highly available, resilient, and secure enterprise applications.
• Drive modernization of legacy components and migration toward modern cloud-native architecture.
• Ensure clear separation of business, domain, integration, and infrastructure concerns.
• Review and approve major architectural changes and technical designs.

Product & Domain Architecture

• Understand Telecom/Satellite CRM, BSS, OSS, billing, provisioning, customer, product, order, asset, and service domains.
• Translate business and product requirements into scalable technical architecture.
• Define reusable and configurable product capabilities that support multiple customers while minimizing customer-specific customization.
• Align Csmart architecture evolution with the product roadmap and strategic business objectives.
• Define architecture patterns that support product configurability and extensibility without creating product forks.
• Drive TM Forum-aligned API and domain architecture where applicable.
• Identify opportunities for platform standardization and productization.

PHP & Laravel Architecture

• Provide strong technical leadership in PHP and Laravel.
• Define Laravel application architecture, service boundaries, reusable components, and coding standards.
• Guide teams on Laravel service containers, queues, jobs, events, caching, authentication, authorization, and application lifecycle.
• Review complex Laravel implementations and identify architectural, scalability, and maintainability risks.
• Establish standards for performance, security, testing, and code quality.
• Drive modernization and reduction of technical debt within the Laravel platform.

Integration Architecture

• Define integration patterns between Csmart and external systems such as:
• Billing platforms
• Provisioning systems
• ERP/enterprise systems
• Payment systems
• Identity platforms
• Data platforms
• External partner systems
• Establish standards for REST APIs, asynchronous integration, events, webhooks, batch interfaces, and data synchronization.
• Ensure integrations are secure, observable, resilient, and backward compatible.
• Define clear architectural boundaries between Csmart, iPaaS, and external systems, ensuring business capabilities remain within Csmart while integration and orchestration are handled by iPaaS.

Scalability & Performance

• Design for high-volume transactional workloads and large datasets.
• Identify application, database, caching, messaging, and infrastructure bottlenecks.
• Define performance engineering and capacity planning strategies.
• Drive database optimization, indexing, caching, connection management, and asynchronous processing.
• Design systems capable of supporting multiple customers and large-scale deployments.

Cloud & Infrastructure

• Define cloud and hybrid-cloud architecture.
• Work with Kubernetes, containers, load balancers, API gateways, caching, messaging, and cloud services.
• Define high availability, disaster recovery, backup, scalability, and resilience strategies.
• Establish infrastructure requirements for production deployments.

Security

• Embed security into application and platform architecture.
• Drive Zero Trust, IAM/RBAC, SSO, OAuth2/OIDC, API security, encryption, secrets management, and auditability.
• Review security architecture and threat models.
• Ensure compliance with enterprise security requirements.

Observability & Reliability

• Establish platform-wide observability standards.
• Drive implementation of metrics, logs, traces, alerts, dashboards, and health checks.
• Define SLI/SLO and reliability practices.
• Ensure production issues can be diagnosed across application, database, integration, and infrastructure layers.

Technical Leadership

• Mentor architects, technical leads, and senior engineers.
• Conduct architecture reviews and design walkthroughs.
• Establish engineering standards and reusable patterns.
• Support teams in resolving complex technical issues.
• Participate in customer architecture discussions and translate recurring customer requirements into reusable Csmart product capabilities.

Required Skills

• 12+ years of software engineering / architecture experience.
• Strong experience in enterprise application architecture.
• Strong hands-on experience with PHP and Laravel.
• Strong hands-on experience with JavaScript and at least one modern JavaScript framework such as React, Vue.js, Angular, or equivalent.
• Strong knowledge of REST APIs, API gateways, OAuth2/OIDC, and distributed systems.
• Strong database experience with MySQL and Oracle.
• Experience with Redis for caching, session management, distributed locking, and performance optimization.
• Experience with RabbitMQ and Kafka or equivalent messaging/event platforms.
• Experience with Supervisor for application and background-worker process management.
• Experience with Docker and Kubernetes.
• Experience with cloud platforms such as OCI, AWS, or Azure.
• Strong understanding of high availability, scalability, resilience, and disaster recovery.
• Experience with observability technologies such as OpenTelemetry, Prometheus, Grafana, Loki, and Tempo/Jaeger.
• Strong understanding of DevSecOps and CI/CD.
• Experience designing secure enterprise platforms.
• Strong architectural documentation and communication skills.

Preferred Experience

• Telecom / Satellite / BSS / OSS / CRM experience.
• TM Forum standards and Open APIs.
• Multi-tenant SaaS platforms.
• Large-scale data migration.
• Legacy modernization.
• Cloud-native transformation.
• Event-driven architecture.
• AI/GenAI integration into enterprise platforms.
• Enterprise architecture frameworks such as TOGAF.