Senior AR Caller

Roles and Responsibilities :

• Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers, insurance companies, and patients.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams to resolve billing discrepancies, ensuring accurate coding and submission of claims.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 1-3 years of experience in AR calling or similar role in the medical services/hospital industry.
• Strong knowledge of denial management processes and regulations (e.g., HIPAA).
• Excellent communication skills for effective phone conversations with customers.
• Ability to work independently with minimal supervision.