Senior AR Caller/AR Caller

Roles and Responsibilities :

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams such as patient access, revenue cycle management (RCM), and coding to ensure accurate processing of claims.
• Maintain accurate records of all interactions with customers in a timely manner.

Job Requirements :

• 1-5 years of experience in AR calling or similar role in US healthcare industry.
• Strong knowledge of accounts receivable processes, including denial management and appeal procedures.
• Excellent communication skills for effective interaction with patients/customers over phone calls.
• Ability to work independently with minimal supervision while maintaining high productivity levels.