BENGALURU · FULLTIME
Senior Application Support Engineer
Halma
Bengaluru · onsite · Posted 30d ago
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Not disclosed5–7 yrsfulltimeBengaluru
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Section · 01
About this role
- 5+ years of experience in Applications Engineering.
- Strong experience in spectroscopy, customer application support, and solution consulting.
- Experience in product qualification, technical training, and customer engagement.
- Exposure to cross-functional collaboration with Sales and R&D teams.
- Understand customer application needs and recommend the best product configuration.
- Act as a trusted advisor and provide solution consultation.
- Engage with existing and potential customers to identify needs and propose solutions.
- Support qualification testing of new products.
- Record customer issues and document resolutions.
- Identify opportunities for product and solution improvement.
- Provide feedback to R&D and influence product requirements.
- Maintain knowledge of customers, competitors, and market solutions.
- Deliver remote and on-site technical support.
- Conduct technical demonstrations, training, and knowledge transfer sessions.
- Mentor junior team members.
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Section · 02
Skills
Customer Engagementspectroscopy customer application supportTechnical SupportSolution Consultingtechnical trainingCross-Functional CollaborationTechnical DemonstrationsKnowledge Transferproduct qualification
Section · Company
About Halma
Halma
Electrical Equipment
171
employees
2007
19 years old
Amersham, Buckinghamshire
United Kingdom
₹11.2L PA avg
Avg at Halma
About
Halma is a global group focused on life-saving technologies, offering innovative solutions addressing critical safety, environmental, and healthcare challenges.
Industries
Electrical EquipmentManufacturingElectronics
Employee ratings
10 reviews
3.5/ 5
Culture
3.2
Career growth
2.4
Work-life
3.7
Employees rate it well for
Work-Life Balance40Company Culture37
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