Senior Anayst - Sales Operations

Job Summary

The Senior Analyst - Sales Operations will serve as a strategic operational partner responsible for translating sales incentive commission plans into robust back-end data processes and converting complex business requirements into data-backed executive insights. This role requires an analytical professional who combines hands-on expertise in Google Sheets, Advanced Excel, Salesforce CRM, data wrangling, pipeline analysis, and CRM hygiene with an AI-forward mindset to streamline cross-functional operations.

Responsibilities

• Commissions Incentive Management: Thoroughly understand business commission plans and architect back-end processes, automated workflows, and data models to accurately capture required inputs, run monthly/quarterly calculations, execute timely plan rollouts, and resolve participant queries with complete transparency.
• Business Requirements Strategic Reporting: Deconstruct complex business requirements into structured analytical frameworks. Build, set up, and maintain reports and dynamic dashboards that drive data-backed decision-making across key commercial initiatives, including pipeline health analysis, revenue trends, and Salesforce CRM data hygiene projects.
• Data Wrangling Spreadsheet Modeling: Perform hands-on data manipulation, cleansing, and complex performance/commission modeling using Google Sheets, Advanced Excel and to bridge upstream source data with compensation and reporting systems.
• Salesforce CRM Reporting: Design, build, and maintain robust Salesforce reports, analytics dashboards, and operational tracking tools to provide key performance visibility to executive leadership.
• Process Optimization: Evaluate end-to-end sales and operational workflows, pinpoint operational friction, and propose scalable solutions to streamline business processes.
• Cross-Functional Stakeholder Management: Serve as a trusted advisor and liaison across Sales, Account Management, Finance, and Business Intelligence (BI) teams, including senior management.
• Innovation Continuous Learning: Demonstrate a strong drive to unlearn legacy methods, re-learn modern frameworks, and apply AI tools and automation to elevate sales operations workflows.

Qualifications

• 5 to 8 years of progressive experience in Sales Operations, Revenue Operations, or Commercial Analytics.
• Strong ability to break down high-level business queries into quantitative analyses, actionable insights, pipeline health assessments, and data hygiene improvements.
• Demonstrated track record in interpreting complex commission plans and building back-end data architectures, wrangling pipelines, and financial models to ensure precise calculation and inquiry resolution.
• Advanced expertise in Google Sheets and Excel (complex logic formulas, collaborative sheet automation).
• Hands-on experience in data wrangling and hygiene using spreadsheets alongside analytical tools.
• Hands-on proficiency with Salesforce CRM, specifically building custom reporting modules, data cleanup protocols, and dynamic performance dashboards.
• Strong business acumen with demonstrated experience in business process mapping and operational efficiency projects.
• Excellent communication and presentation skills, with a history of managing relationships with senior cross-functional leaders.
• Forward-thinking mindset with active interest or practical application of AI tools in daily operational tasks.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.