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    Job · 22458014

    Maersk Global Service Centres logo

    Senior Analyst

    Maersk Global Service Centres · Chennai · onsite · Posted 1d ago

    Undisclosed3–8 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Responsibilities A. Payment processing and cash allocation
    • Review daily bank statements, payment receipts, and remittance advice.
    • Identify customer payments and allocate them against the correct invoices in SAP or other financial systems.
    • Process direct payments, partial payments, advance payments, and on-account payments.
    • Ensure accurate posting of payment amounts, customer accounts, and references.
    • Meet daily processing targets and agreed SLAs.
    B. Unidentified and unapplied payments
    • Investigate unidentified payments (UGL) and unapplied cash (ONA).
    • Analyze bank references, remittance details, customer codes, and supporting documents.
    • Follow up with customers, Collections, Treasury, and relevant stakeholders to obtain missing information.
    • Monitor aged open items and ensure timely resolution.
    • Perform appropriate clearing, transfers, and writebacks in line with approved procedures.
    C. Case Management and customer queries
    • Manage payment-related cases through Case Management tools.
    • Investigate payment posting, allocation, receipt, and invoice balance queries.
    • Review supporting documents before resolving or closing cases.
    • Coordinate with Customer Experience (CX), Collections, and other teams to resolve outstanding issues.
    • Provide timely and accurate updates to customers and internal stakeholders.
    D. Reconciliation and financial controls
    • Reconcile bank receipts with SAP postings and financial records.
    • Identify and resolve payment discrepancies, duplicate postings, and incorrect allocations.
    • Process approved reversals, transfers, and adjustments with appropriate supporting documentation.
    • Maintain audit trails and comply with internal financial control requirements.
    • Ensure all transactions are supported by valid remittance or other appropriate evidence.
    E. Stakeholder coordination
    • Coordinate with Collections, Treasury, Customer Experience, Billing, and other country teams.
    • Follow up on missing remittance advice, payment confirmations, and invoice discrepancies.
    • Support cross-country payment allocation and intercompany/IPO-related activities.
    • Escalate unresolved or aged items to the appropriate stakeholders.

    Sourced from naukri

    Skills

    SAPCustomer Experiencefinancial controlsfinancial recordsCash Allocationcase managementInternal Financial ControlPayment Postingfinancial systemsCustomer QueriesPayment ProcessingLegalIPOTreasury

    About Maersk

    Maersk Global Service Centres logo

    Maersk Global Service Centres

    Logistics

    30k+

    employees

    1904

    122 years old

    Bengaluru/Bangalore, Karnataka

    India

    ₹10.2L PA avg

    Avg at Maersk

    About

    A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.

    Industries

    LogisticsPorts & Shipping

    Employee ratings

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