Senior Analyst

Key Responsibilities

• Install, configure, and maintain Windows and Linux servers.
• Manage Active Directory, Group Policy, DNS, DHCP, and file/print services.
• Administer virtualization platforms such as VMware or Hyper-V.
• Manage cloud infrastructure on Microsoft Azure and/or AWS.
• Monitor system performance, availability, and capacity planning.
• Perform system upgrades, patch management, and security hardening.
• Implement and maintain backup, disaster recovery, and business continuity solutions.
• Troubleshoot complex server, storage, and network issues.
• Configure and manage Microsoft 365 services, including Exchange Online, Teams, and SharePoint.
• Monitor and respond to security incidents, vulnerabilities, and compliance requirements.
• Automate routine administrative tasks using PowerShell, Bash, or Python.
• Maintain documentation for infrastructure, configurations, and standard operating procedures.
• Collaborate with application, network, and security teams during projects and deployments.
• Provide Level 3 technical support and mentor junior system administrators.
• Ensure systems meet organizational security, performance, and compliance standards.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 610+ years of experience in systems administration.
• Strong knowledge of Windows Server and Linux administration.
• Experience with Active Directory, Microsoft 365, Azure AD (Entra ID), DNS, DHCP, and Group Policy.
• Experience with virtualization technologies (VMware vSphere, Hyper-V).
• Hands-on experience with cloud platforms (Azure and/or AWS).
• Knowledge of storage technologies (SAN/NAS) and backup solutions.
• Experience with scripting and automation (PowerShell, Bash, Python).
• Understanding of networking concepts including TCP/IP, VPN, VLAN, firewalls, and load balancing.
• Strong troubleshooting and analytical skills.

Preferred Certifications

• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• VMware Certified Professional (VCP)
• AWS Certified SysOps Administrator – Associate
• Red Hat Certified System Administrator (RHCSA) or RHCE
• ITIL Foundation

Technical Skills

• Windows Server (2016/2019/2022)
• Linux (Red Hat, Ubuntu, CentOS)
• Active Directory, Group Policy, DNS, DHCP
• Microsoft 365 Administration
• VMware vSphere, Hyper-V
• Azure, AWS
• PowerShell, Bash, Python
• Microsoft SQL Server (basic administration)
• Backup solutions (Veeam, Commvault, Acronis)
• Monitoring tools (SolarWinds, PRTG, Zabbix, Nagios)
• Security tools including Microsoft Defender and endpoint protection

Soft Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and in a team environment.
• Project planning and time management skills.
• Leadership and mentoring capabilities.
• Ability to work under pressure and manage multiple priorities.

Preferred Experience

• Experience managing enterprise environments with 500+ users.
• Experience supporting hybrid cloud infrastructure.
• Familiarity with ITIL processes and change management.
• Experience with infrastructure automation and DevOps practices.