Senior Analyst

Role & responsibilities

The candidate will be responsible for ensuring that the core operational services are provided to internal clients in a professional manner, to help support the overall objective of the broader APAC Knowledge & Information (K&I) team. The ideal candidate will possess an open mindset toward learning about and using technology tools in the performance of their duties. The candidate will primarily be required to fulfil the below responsibilities, but these are subject to change/expand/evolve in response to business needs:

• Proactive and reactive delivery of relevant news and current awareness
• Reacting to a range of requests for internal and external information
• Ensuring access to, and evaluation of, relevant and appropriate information resources
• Training clients so they have the expertise to research efficiently using the services and systems provided
• Facilitating the implementation and effective use of the firm's knowledge systems
• Maintaining the firm's intranet for the Asia Pacific region
• Explore areas for the application of AI tools and process standardization

Preferred candidate profile

Organisational/Strategic thinking

• The ideal candidate will possess an open mindset toward learning about and using technology tools in the performance of their duties.
• Ability to effect, undertake and quality assure the processes
• Ability to communicate with onshore team and drive required changes to the processes
• Ability to prioritise
• Ability to adapt to new and different requests and types of work
• Strong problem-solving skills and analytical capability
• Organise and prioritise workload effectively

Communicating, Influencing and Problem Solving

• Excellent written and verbal communication skills
• Excellent English language skills
• Problems can vary in repetitiveness and nature; they are likely to occur frequently and range in difficulty. The candidate must be able to influence others to assist in delivering the most appropriate solution.
• Know when to refer to established procedures or take the initiative, though they should also be aware of when it is appropriate to escalate issues, and to whom
• Address technical problems that may arise within their scope of expertise
• Adopt a common-sense approach and utilise their personal network to get things done
• Ability to communicate and integrate with onshore team and build networks across groups
• Ability to effect, undertake and drive process changes
• Ability to prioritise and take decisions where appropriate

Leadership

• Expected to work as part of a team and display a good team focus and team-working qualities
• Build a credible reputation as a trusted assistant and coordinator on information-related matters
• Liaise with internal clients such as other K&I teams and Business Services departments
• Maintain confidentiality about strategic matters that they may assist with or come across during their work

Professional Expertise

• Bachelor's degree or equivalent with 2-2.5 years of experience, working with a multinational organisation

Perks and benefits

Medical Insurance - Company Provided