Senior Analyst - Wintel / Cloud Admin

Wintel & Cloud Administrator Azure/AWS

Experience: 48 Years
Role Type: Hands-on Infrastructure Administration

We are looking for a hands-on Wintel & Cloud Administrator with strong experience managing enterprise Windows Server infrastructure along with exposure to Microsoft Azure and/or AWS.

This is an infrastructure administration role and not a Technical Support Voice, Helpdesk, Service Desk, Desktop Support or End-User Support position. Candidates should have hands-on experience managing, configuring and troubleshooting production Windows servers and virtual/cloud infrastructure.

Key Responsibilities

• Administer and troubleshoot Windows Server 2016 / 2019 / 2022 environments.
• Manage production Windows infrastructure including server provisioning, configuration, patching, upgrades, migrations and decommissioning.
• Administer Active Directory, Group Policy, DNS and DHCP.
• Manage virtualization environments using VMware vSphere/ESXi/vCenter and/or Hyper-V.
• Troubleshoot production issues involving Windows servers, Domain Controllers, services, filesystem, CPU/memory/disk utilization and server hardware.
• Manage Windows Failover Clustering / High Availability, with exposure to NLB and DFS.
• Administer and troubleshoot IIS, application pools, services and SSL certificates.
• Perform Windows Server patching using WSUS / SCCM / MECM / similar enterprise patching tools.
• Perform server hardening, vulnerability remediation and antivirus/security-agent management.
• Monitor server health, application/system logs, backups, scheduled jobs and infrastructure alerts.
• Work on backup, recovery and disaster-recovery activities.
• Use PowerShell for Windows administration, troubleshooting and automation.
• Handle P1/P2 infrastructure incidents, perform RCA and work within Incident/Change/Problem Management processes.
• Coordinate with Network, Storage, Backup, Security, Database, Cloud and Application teams during production incidents and infrastructure changes.

These responsibilities closely reflect the original JD, which specifically requires Windows Server administration, IIS, VMware/Hyper-V, clustering/NLB/DFS, WSUS, GPO/DNS, production-server troubleshooting, monitoring and server upgrades.

Cloud Experience Required

Candidates should have hands-on exposure to Microsoft Azure and/or AWS infrastructure, preferably supporting Windows workloads.

Azure exposure may include: Azure Virtual Machines, VNets/Subnets, NSG, Storage, Azure Backup, Azure Site Recovery, Azure Monitor, Entra ID, RBAC, Key Vault and Update Manager.

AWS exposure may include: EC2, VPC, IAM, S3, EBS, Security Groups, CloudWatch, AWS Backup and Windows workloads hosted on EC2.

We are not looking for a pure Cloud Engineer either. The ideal candidate should have a strong Windows/Wintel administration foundation and then cloud infrastructure exposure on top of it.

Must-Have Skills

Windows Server 2016/2019/2022 | Active Directory | GPO | DNS | DHCP | VMware/Hyper-V | IIS | WSUS/SCCM | Windows Clustering/HA | PowerShell | Server Patching & Upgrades | Production Troubleshooting | Azure/AWS

What We Are Specifically Looking For

The candidate should be able to demonstrate real examples such as:

• Building/configuring Windows Servers
• Managing production Windows Server estates
• Troubleshooting Domain Controller/server outages
• VMware/Hyper-V VM provisioning and administration
• Windows/VMware patching and upgrades
• AD/GPO/DNS administration
• Failover/cluster troubleshooting
• IIS troubleshooting
• Server migrations
• Backup/DR activities
• P1/P2 infrastructure incident resolution
• PowerShell automation
• Managing Windows workloads in Azure/AWS

Profiles That Will Not Be Considered

Candidates whose experience is predominantly:

Technical Support Voice | International Voice Support | Helpdesk | Service Desk | Desktop Support | EUC | End User Support | Laptop/Desktop/Printer Support | Password Reset/User Ticket Support

Having ServiceNow or ticket-handling experience is absolutely finethe differentiator is that the candidate should be resolving server/infrastructure incidents, not primarily end-user issues