Senior Analyst Survey Research & Project Management

At Nextyn, we don't just conduct research, we create insight-driven strategies that help businesses make smarter decisions, seize opportunities, and stay ahead in rapidly changing markets.

We are looking for a Survey Research / Project Management professional to join our Survey Team.

The role involves managing survey projects end-to-end, from understanding research objectives and designing questionnaires to programming coordination, data collection, quality checks, data processing, and final delivery.

The ideal candidate should have a strong understanding of survey research, excellent project management skills, and the ability to work closely with clients, internal teams, and external vendors to deliver high-quality projects within timelines.

Key Responsibilities:

1. Survey Design & Implementation

• Create and structure survey questionnaires based on research objectives and client requirements.
• Implement survey logic, skip patterns, piping, quotas, validations, and termination criteria.
• Conduct detailed logical testing and quality checks before launching surveys.
• Troubleshoot and resolve survey-related issues during implementation and data collection.

2. Data Processing & Quality Management

• Manage data cleaning, coding, validation, and structuring.
• Identify and address duplicates, outliers, inconsistent responses, straight-lining, and other data-quality issues.
• Ensure datasets are accurate, clean, and analysis-ready.

3. Survey Project Management

• Manage survey projects from initiation to final data delivery.
• Track project timelines, milestones, quotas, response rates, and deliverables.
• Coordinate with internal teams to ensure projects are delivered on time and as per requirements.
• Manage multiple projects simultaneously and proactively address risks or delays.

4. Vendor Management

• Coordinate with external sample and data-collection vendors.
• Communicate project requirements, sample specifications, quotas, timelines, and quality expectations.
• Monitor vendor progress, response rates, and data quality throughout fieldwork.

5. Team & Client Management

• Coordinate with team members working across multiple survey projects.
• Allocate tasks, track progress, and review project deliverables.
• Manage day-to-day client communication, including project updates, requirements, timelines, and queries.
• Act as the key coordination point between clients, internal teams, programming/data teams, and external vendors.
• Build strong working relationships with stakeholders to ensure smooth project delivery.

Key Skills & Experience

• Strong understanding of survey research and questionnaire design.
• Hands-on experience with survey logic, programming coordination, and survey testing.
• Good understanding of data cleaning, validation, coding, and data structuring.
• Strong analytical and problem-solving abilities.
• Excellent project management and organisational skills.
• Strong communication and stakeholder-management skills.
• Ability to manage multiple projects and priorities simultaneously.
• Ability to coordinate and manage teams effectively.
• Strong proficiency in MS Excel and data handling.
• High attention to detail and a strong focus on data quality.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Good to Have: Experience in data analysis, statistical analysis, modelling, Power BI, SPSS, R, Python, Qualtrics, SurveyMonkey, Decipher, or similar tools.

What We're Looking For:

We are looking for someone who can take ownership of survey projects end-to-end, is comfortable working across research, data, and project management, and can effectively coordinate multiple stakeholders to ensure high-quality and timely delivery.