Senior Analyst - Scrum Master

We are seeking an exceptionally talented Scrum Master who will provide effective collaboration, facilitation, leadership, and coaching skills supporting the development of our solutions. The ideal candidate has a combination of technical skills and thrives in a fast-paced, dynamic work environment that is team-centric and highly collaborative. We are looking for candidates who have proven track records of being solution- and delivery-focused, and who can lead strategic, cross-functional, business-facing, and technical initiatives. The candidate will be an experienced Agile practitioner, have excellent logic and problem-solving skills and a visible drive to make a difference. The candidate will be responsible for hands-on execution of the product roadmap within the organisation as it pertains to the team(s) the candidate supports.

Responsibilities:

• Hands-on Scrum Master for agile teams within Digital and Technology.
• Understands the big picture of work coming to the team; Awareness of applications and business processes the team supports and their purpose.
• Improve, maintain and develop (where appropriate) Agile best practices, dashboards and tools; ensure consistency where appropriate.
• Develop and communicate Agile dashboards and metrics on sprint goals, capacity, velocity, quality and backlog health.
• Foster a continuous improvement mindset in the team by capturing improvement ideas and conducting experiments.
• In addition, partner with existing teams and peers on continuous process improvements.
• Create data-driven, forward-looking plans to manage flow through the team, with a view of capacity to inform decision-making.
• Forecasting and planning current and future sprints to ensure planning at a sustainable pace and realistic implementation timelines; this would include quarterly planning.
• Proactively manage dependencies and address blockers.
• Instil a sense of urgency reflecting the goals for the current sprint, upcoming release, and product vision.
• Ensure all scrum events are effectively facilitated, the outcomes are achieved, and their cadence is maintained.
• Model servant leadership in a highly collaborative and fast-paced environment.

Requirements:

• Must have 5+ years of IT experience in a software development environment.
• Must have 2+ years of Scrum Master experience following the guidance contained in The Scrum Guide.
• Must possess a BA/BS in a related field or equivalent experience.
• Must have experience leading an agile team to achieve sprint goals, project goals, and sprint commitments.
• Certified Scrum Master (CSM) or equivalent with active participation in the Agile community.
• Proven experience with Atlassian products, specifically Jira and Confluence.
• Must have exceptional written and verbal communication and time management skills.
• Must be self-motivated with a proven ability to identify priorities and mobilise initiatives to achieve desired results with minimal supervision.
• Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time-critical challenges.
• Must possess excellent situational awareness and an ability to remain calm under pressure and lead teams through ambiguous situations and rapid change.
• Demonstrated ability to build business relationships and gain the trust of others, while embracing constructive feedback.
• Demonstrated ability to anticipate, mitigate, and resolve conflicts across workgroups.
• Excellent team building, group facilitation and coaching skills.
• Excellent interpersonal skills including collaboration, facilitation, issue resolution, and customer relationship management skills and an ability to work with diverse personality types.
• Ability to quickly grasp and understand technical issues and concepts.
• Excellent planning and organisational skills; capable of managing multiple projects/tasks in parallel.
• Uncompromising honesty and transparency.
• Preferred to have experience in a retail environment.
• Preferred to have experience with distributed development teams which span multiple geographies, time zones and cultures.
• Ability to understand the long-term ("big picture") and short-term perspectives of situations.
• Personal Attributes: Confident, Self-starter, Strong work ethic, Highly motivated, Sense of humour, A Winning 'Will-Do' attitude, Team oriented, Critical thinking skills.