Senior Analyst- Payroll Operations

Key Responsibilities

Payroll cycle management

• End-to-end payroll processing for India cluster entities, including monthly payroll runs, off-cycle payments, and arrears calculations.
• Manage payroll inputs as new joiner additions, separations, salary revisions, variable pay, and attendance-linked adjustments etc., within payroll cut-off timelines.
• Validate payroll output files, reconciliation reports, and net pay registers before disbursement; support in ensuring 100% accuracy and SLA adherence.
• Support creation of payroll calendar for India and cluster countries; publish and communicate monthly cut-off dates, lock timelines.
• Oversee payroll variance analysis month-on-month; investigate and document root causes for headcount, cost, or gross-to-net deviations beyond threshold limits before sign-off.

Finance, vendor system coordination

• Coordinate with finance for payroll JV postings and with the payroll vendor for bank file submissions; liaise with HRIS/HRMS teams to ensure data integrity.
• Act as the point of contact for issue cases from payroll vendors (e.g. greytHR) on processing errors, system outages, or SLA breaches; track and coordinate with SMEs to close issues within defined resolution timelines.
• Support payroll system upgrades, configuration changes, and UAT activities in alignment to SMEs.

Compliance Documentation

• Support adherence to Indian statutory requirements such as internal compliance standards.
• Maintain accurate documentation for audits, reporting, and governance reviews.
• Flag potential risks or inconsistencies to SMEs/ Specialist/Leads
• Maintain confidentiality and data security protocols when handling sensitive HR information.

Process Adherence Continuous Improvement

• Follow defined Payroll processes, SOPs, and controls to ensure operational consistency.
• Identify opportunities for process improvements and raise recommendations to SMEs/ Specialist/Leads
• Support implementation of process or system updates.
• Update and maintain Payroll content, FAQs, and knowledge articles in the HR Portal or equivalent platform.
• Flag content gaps or outdated information to SMEs/ Specialist/Leads

Stakeholder Interaction Service Orientation

• Respond to employee and manager inquiries in a professional, timely, and customer-centric manner.
• Collaborate effectively with HR Shared Services teams, HRBPs, Payroll Vendors and COEs to resolve issues.
• Escalate complex or sensitive matters appropriately.

Required Experience Qualifications

• Bachelor's degree in human resources, Business Administration, or a related field.
• Typically, 2-4 years of HR experience, preferably in Payroll Operations, Shared Services, or Payroll support roles.
• Basic working knowledge of Indian statutory deductions and filings: PF (EPF/EPS), ESI, PT (state-wise), LWF, TDS, and Gratuity Act.
• Exposure to HRIS platforms (Workday or equivalent preferred).

Skills Competencies

• Good understanding of India payroll processes and employee lifecycle activities.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to handle sensitive information with discretion.
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).

Location

On-site - Gurugram, HR

Scheduled Weekly Hours

40

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