Senior Analyst, Operations
MassMutual · Hyderabad · onsite · Posted 27d ago
Not disclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Daily and monthly responsibilities - What your days and weeks will include.
- Begin to process required paperwork and provide basic customer service for new and existing business. This may include new business applications, maintenance items, transfer paperwork and other various supplemental accounting paperwork. Review broker dealer new business submissions for accuracy and completeness.
- Identify cases that are not in good order (NIGO) in order to alert our Field force for resolution.
- Process client data into back-office systems with a high level of accuracy.
- Research and resolve operational issues as needed.
- Identify and resolve problems using Root Cause Problem Solving tools.
- Work effectively to meet/exceed productivity and quality standards.
- Good communication skills
- Excellent data entry skills
- 0-1 years financial services industry knowledge or experience in similar process support
- Ability to work in a fast-paced environment and adhere to strict deadlines
- Ability to work overtime and/or work a flexible shift arrangement as business needs arise.
- Passion to start a career in financial services industry
- College degree preferred or equivalent business experience
- As a member of the Wealth Management team, you will be subject to supervision requirements including Non-Registered Fingerprinting (NRF) and personal trading account oversight.
- This role requires flexibility to work in shifts (regular, afternoon shift, and night shift in India) as per business requirements on a rotational basis. Team members may require working in India night shifts initially for a few weeks for trainings.
Sourced from foundit
Skills
root cause problem solvingData Entry
About MassMutual
MassMutual
Financial Services
1.0k+
employees
Springfield, Massachusetts
US
₹17.4L PA avg
Avg at MassMutual
About
MassMutual is a mutual life insurance company that provides investment management and trust services. The company also offers life insurance, disability income insurance, long-term care insurance, executive benefits products, annuities, mutual funds, and retirement and savings products.MassMutual was established in 1851 and is headquartered in Springfield, Massachusetts.
Industries
Financial Services
Employee ratings
10 reviews
4.1/ 5
Culture
4.1
Career growth
2.9
Work-life
3.8
Employees rate it well for
Work-Life Balance41Overall Company41
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