Senior Analyst - File Audit

Responsibilities

• Develop, implement, and maintain operational control frameworks and procedures.
• Conduct regular reviews and assessments of existing controls to ensure their effectiveness and efficiency.
• Identify control gaps and recommend corrective actions to mitigate risks.
• Perform risk assessments to identify potential operational risks within the retail business segment.
• Develop and implement risk mitigation strategies and action plans.
• Monitor and report on risk exposure and control effectiveness to senior management.
• Analyse business processes to identify opportunities for improvement and increased efficiency.
• Track and measure the impact of process improvements on operational performance.
• Prepare and present regular reports on control activities, risk assessments, and compliance status to senior management.
• Ensure accurate and timely reporting of any control deficiencies or compliance issues.

Qualifications

• Education: Degree- Bachelor Master
• Licenses/ Certificates: Insurance Certification will be the additional advantage
• Work Experience: Graduate with minimum 3 to 4 years of experience in an Insurance domain
• Experience in PC - Policy Issuance/Underwriting would be preferred
• Insurance certification - good to have
• Transition/onboarding of service - good to have
• Onshore travel experience - good to have

Desired Skills and Competencies

• Insurance domain knowledge
• Excellent written and oral communication skills
• Proficiency in creating, formatting, and managing documents, spreadsheets, and databases using Microsoft Word, Excel and PowerPoint
• Interpersonal skills
• Ownership and Accountability
• Ability to think critically and make sound judgments based on the evidence presented
• Understanding of best practices in business processes and quality assurance
• Ability to work independently and as part of a team to achieve quality and compliance objectives
• Willingness to continuously learn and develop new skills to enhance audit effectiveness

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