Senior Analyst/AM

Business Overview:

Client Onboarding Team is responsible for onboarding new clients in the Firm for multiple products and acts as a single point of contact for all client queries/outreaches required to onboard the client. Team interfaces with all areas of the firm including Legal, Credit, Compliance, Tax, Operations, Sales and Trading with adherence to Firm's onboarding obligations.

Role & Responsibilities:

• Ensure that client gets onboarded on the platform effectively.
• Proven record of client onboarding/relationship management.
• Own and resolve all issues during the onboarding process to manage client expectations and should be able to handle difficult situations with assertive skills.
• Manage queries from multiple teams related to the process.
• Identify exception cases, escalate whenever required and work towards resolutions.
• Drive and implement relevant KRI and reporting to track aged requests and ensure transparency in highlighting key risk items with effective escalation management.

Mind Set:

• Must be able to work well and complete tasks under tight deadlines.
• Client focus - enhancing client experience is one of the key deliverables.
• Manages relationships through inclusivity and is able to demonstrate collaborative teamwork.
• Control orientation and risk awareness - candidate must possess an eye for detail and must be able to create an environment of control and governance.
• Flexible to work in various shifts as per the business requirement.

Technical:

• Strong MS Office skills, excellent communication skills.
• Should have strong analytical skills to be able to understand front-to-back derivative operations.
• Knowledge of OTC derivative products.

Nomura Leadership Behaviours:

Exploring Insights & Vision:

Comprehensively analyse the nature of the problems we face and set our focus toward the future vision.

Element:

• Gather intelligence
• Create a vision
• Identify an issue

Making Strategic Decisions:

Analyse options and feasibility to resolve issues in making judgments and recommendations.

Element:

• Identify countermeasures
• Assess feasibility
• Make a judgment

Inspiring Entrepreneurship in People:

Promotes the vision and goals to others in such a way that inspires commitment and independent contributions.

Element:

• Influence
• Inspire
• Commit

Elevating Organizational Capacity:

Maximize organizational productivity through leadership development and engagement.

Element:

• Have an ownership in own development
• Support other's growth
• Encourage organizational growth

Inclusion:

Respect diverse perspectives and promote psychological safety and the creation of a risk culture.

Element:

• Foster psychological safety
• Encourage the active participation of all talent
• Foster a risk culture