Senior Analyst 2, Billing

CrowdStrike is looking for a Senior Analyst - Billing with a strong O2C Billing background to join our growing and dynamic organization. This position will report to the Billing Lead. The candidate will be required to interact with cross functional teams. The candidate is also expected to support team in the monthly and quarterly close. We seek a strong team player who is willing to go extra mile and thrive in a fast-paced environment. This role will be a key part of the successful growth of the Billing team, located in our office in Pune, India.

What You'll Do:

• Ensure accurate and timely processing of sales orders and invoices
• Address and solve client questions and issues through tickets
• Understand and work on credit and rebill process
• Work with cross functional teams to resolve queries
• Follow company guidelines and billing procedures to ensure compliance
• Resolve any errors or discrepancies with customer billing or billing reports
• Manage monthly closing of financial records and posting of month-end information
• Assist the accounting department with the preparation of financial reports
• Assist with major initiatives and process improvement projects
• Manage process documentation
• Handle ad hoc projects, as deemed necessary

What You'll Need:

• Commerce graduate/postgraduate or MBA Finance
• 4-6 years of experience in O2C Billing and sales order review
• Sound accounting knowledge and understanding
• High degree of attention to detail
• Good knowledge of MS Office Suite
• Understanding of ERP; NetSuite and SFDC experience are preferred
• Excellent communication skills with a good command of written and spoken English
• Experience with a Shared Resource Centre or Global Business Services will be a big plus
• A self-starter and a team player
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes