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    Job · 21173179

    PUNE · FULLTIME

    Senior AI Engineer

    Spine Technologies

    Spine Technologies

    Pune · onsite · Posted 5d ago

    Sourced fromNaukri
    Undisclosed9–14 yrsfulltimePune

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    Section · 01

    About this role

    Role & responsibilities

    Role : Senior AI ENgineer

    Minimum 9+ Years


    Required Qualifications
    • 6+ years of experience in software quality engineering, data quality, test automation, analytics
    engineering, AI/ML engineering, or a related field.
    • Strong experience with Python, SQL, APIs, and automated testing.
    • Hands-on understanding of LLMs, Generative AI, RAG, embeddings, vector search, and
    prompt-based applications.
    • Experience with LLM evaluation frameworks such as DeepEval, RAGAS, LangSmith, Arize
    Phoenix, TruLens, or similar tools.
    • Ability to independently verify whether an AI-generated answer is correct using underlying data
    and evidence.
    • Strong understanding of test design, regression testing, edge cases, failure analysis, and quality
    metrics.
    • Experience evaluating data-driven or AI-powered applications in production environments.
    • Strong analytical and problem-solving skills with the ability to challenge assumptions and
    identify subtle response errors.
    Nice to Have
    • Experience with agentic AI, tool-calling systems, or multi-step AI workflows.
    • Familiarity with semantic technologies, or graph databases.
    • Experience with data analytics, BI platforms, or enterprise data systems.
    • Understanding of AI observability, model evaluation, prompt evaluation, or AI safety and
    guardrails.
    • Experience building evaluation datasets or human-in-the-loop review systems.




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    Section · 02

    Skills

    AimlLarge Language Models (LLMs)PythonAgentic AiGenerative AiData ScienceArtificial IntelligenceMachine Learning

    Section · Company

    About Spine Technologies

    Spine Technologies

    Spine Technologies

    Emerging Technologies

    bombay, maharashtra

    India

    ₹3.4L PA avg

    Avg at Spine Technologies

    About

    Location

    Hyderabad Hitech City & Erramanzil

    Job Type

    Full-Time | Work From Office

    Job Description

    We are hiring Customer Support Executives (Voice Process) for International and Domestic processes. If you have strong communication skills and a customer-first mindset, this is an excellent opportunity to build a long-term career with attractive salary packages above market standards.

    Key Responsibilities

    • Handle inbound/outbound customer calls professionally
    • Resolve customer queries related to services, billing, or support
    • Ensure high levels of customer satisfaction
    • Maintain accurate call logs and customer records
    • Follow communication scripts and quality guidelines

    Eligibility Criteria

    • Excellent communication skills (English mandatory; Hindi/Telugu preferred for domestic process)
    • Minimum 12th pass / Any Graduate / Undergraduates can apply
    • Freshers and experienced candidates are welcome
    • Willingness to work in rotational shifts (for international process)
    • Customer-oriented attitude with problem-solving skills

    Salary & Benefits

    • (Above Market Standard)
    • Performance-based incentives & night shift allowances
    • Paid training & growth opportunities
    • PF, ESI & statutory benefits
    • Fast career progression & internal promotions

    Shift Details

    • Domestic Process: Day Shifts
    • International Process: Rotational / Night Shifts (2-way cab available*)

    Why Join Us?

    • Attractive compensation compared to industry standards
    • Stable process with long-term growth
    • Professional work environment
    • Immediate joining opportunities

    Industries

    Emerging Technologies

    Employee ratings

    10 reviews

    4.3/ 5

    Culture

    4.8

    Career growth

    4.4

    Work-life

    4.4

    Employees rate it well for

    Job Security44Overall Company43

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