PUNE · FULLTIME
Senior AI Engineer

Spine Technologies
Pune · onsite · Posted 5d ago
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Section · 01
About this role
Role & responsibilities
Role : Senior AI ENgineer
Minimum 9+ Years
Required Qualifications
• 6+ years of experience in software quality engineering, data quality, test automation, analytics
engineering, AI/ML engineering, or a related field.
• Strong experience with Python, SQL, APIs, and automated testing.
• Hands-on understanding of LLMs, Generative AI, RAG, embeddings, vector search, and
prompt-based applications.
• Experience with LLM evaluation frameworks such as DeepEval, RAGAS, LangSmith, Arize
Phoenix, TruLens, or similar tools.
• Ability to independently verify whether an AI-generated answer is correct using underlying data
and evidence.
• Strong understanding of test design, regression testing, edge cases, failure analysis, and quality
metrics.
• Experience evaluating data-driven or AI-powered applications in production environments.
• Strong analytical and problem-solving skills with the ability to challenge assumptions and
identify subtle response errors.
Nice to Have
• Experience with agentic AI, tool-calling systems, or multi-step AI workflows.
• Familiarity with semantic technologies, or graph databases.
• Experience with data analytics, BI platforms, or enterprise data systems.
• Understanding of AI observability, model evaluation, prompt evaluation, or AI safety and
guardrails.
• Experience building evaluation datasets or human-in-the-loop review systems.
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Section · 02
Skills
Section · Company
About Spine Technologies

Spine Technologies
Emerging Technologies
bombay, maharashtra
India
₹3.4L PA avg
Avg at Spine Technologies
About
Location
Hyderabad Hitech City & Erramanzil
Job Type
Full-Time | Work From Office
Job Description
We are hiring Customer Support Executives (Voice Process) for International and Domestic processes. If you have strong communication skills and a customer-first mindset, this is an excellent opportunity to build a long-term career with attractive salary packages above market standards.
Key Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve customer queries related to services, billing, or support
- Ensure high levels of customer satisfaction
- Maintain accurate call logs and customer records
- Follow communication scripts and quality guidelines
Eligibility Criteria
- Excellent communication skills (English mandatory; Hindi/Telugu preferred for domestic process)
- Minimum 12th pass / Any Graduate / Undergraduates can apply
- Freshers and experienced candidates are welcome
- Willingness to work in rotational shifts (for international process)
- Customer-oriented attitude with problem-solving skills
Salary & Benefits
- (Above Market Standard)
- Performance-based incentives & night shift allowances
- Paid training & growth opportunities
- PF, ESI & statutory benefits
- Fast career progression & internal promotions
Shift Details
- Domestic Process: Day Shifts
- International Process: Rotational / Night Shifts (2-way cab available*)
Why Join Us?
- Attractive compensation compared to industry standards
- Stable process with long-term growth
- Professional work environment
- Immediate joining opportunities
Industries
Employee ratings
10 reviews
Culture
4.8
Career growth
4.4
Work-life
4.4
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