Senior Agentforce Developer

About the Role

We are looking for a highly motivated Senior Agentforce Developer with strong technical expertise across the Salesforce platform and emerging AI capabilities. The ideal candidate will have 5-7 years of Salesforce development experience, including a minimum of 2 years of hands-on experience with Salesforce Data Cloud and Agentforce and a proven track record of delivering scalable, enterprise-grade solutions.

This role is best suited for a self-starter and strong individual contributor who can independently drive solution design and development while demonstrating the potential to grow into a future technical leadership role. The candidate should possess a strong solution mindset, excellent problem-solving skills and hands-on expertise in Sales Cloud, Service Cloud, and Experience Cloud.

Key Responsibilities

Salesforce Development & Solution Design

• Design, develop, test, and deploy scalable Salesforce solutions aligned with business requirements.
• Translate functional requirements into efficient technical designs and implementation plans.
• Build and maintain custom applications using Apex, Lightning Web Components (LWC), Flow and Salesforce platform capabilities.
• Participate in solution discussions and provide recommendations based on Salesforce best practices.
• Ensure application performance, scalability, security, and maintainability.

Data Cloud & Agentforce

• Develop and support Salesforce Data Cloud implementations, including data ingestion, data modeling, identity resolution, segmentation and activation.
• Build customer engagement use cases leveraging Data Cloud insights.
• Configure and implement Agentforce solutions, including AI-powered workflows, agent actions, prompts and business process automation.
• Collaborate with architects and business teams to integrate Agentforce and Data Cloud capabilities into enterprise solutions.

Cloud Expertise

• Deliver enhancements and solutions across:
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
• Configure and customize Salesforce features to support sales, service, and customer engagement processes.
• Implement automation using Flows, Approval Processes, and other Salesforce declarative capabilities.

Integrations & Technical Delivery

• Develop and maintain integrations with external applications using REST/SOAP APIs, Platform Events and middleware platforms.
• Participate in technical design reviews, code reviews and deployment activities.
• Troubleshoot complex technical issues and provide effective solutions.
• Follow Agile development methodologies and DevOps best practices.

Growth & Leadership Readiness

• Demonstrate ownership and accountability for technical deliverables.
• Act as a trusted technical resource within the project team.
• Mentor junior developers and share Salesforce best practices.
• Build leadership capabilities and progressively take ownership of technical streams and small teams.

Required Skills & Experience

Experience

• 5-7 years of Salesforce development experience.
• Minimum 2 years of hands-on experience with Salesforce Data Cloud and Agentforce.
• Strong experience delivering Salesforce implementations in enterprise environments.
• Experience working independently with minimal supervision.

Salesforce Expertise

• Strong expertise in:
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • Data Cloud
  • Agentforce
• Salesforce platform customization and configuration.
• Apex Programming, Lightning Web Components (LWC), SOQL, SOSL and Flows.
• Salesforce Security Model, Sharing Rules, Profiles, Permission Sets and Role Hierarchies.

Technical Skills

• REST and SOAP API integrations.
• Platform Events and Integration Patterns.
• CI/CD and DevOps practices.
• Git-based source control management.
• Agile/Scrum delivery methodologies.

Behavioral Competencies

• Self-starter with strong ownership and execution focus.
• Strong analytical and problem-solving skills.
• Solution-oriented mindset with the ability to balance business and technical needs.
• Effective communication and stakeholder collaboration skills.
• Eagerness to learn and grow into a Technical Lead role.

Preferred Qualifications

• Salesforce Platform Developer I Certification (mandatory preferred).
• Salesforce Platform Developer II Certification (preferred).
• Salesforce Data Cloud Consultant Certification.
• Salesforce AI Associate and/or Agentforce Specialist Certification.
• Experience working in large-scale Salesforce transformation programs.
• Exposure to multi-cloud Salesforce implementations.

What Success Looks Like

• Independently delivers high-quality Salesforce solutions with minimal oversight.
• Drives innovation through effective use of Data Cloud and Agentforce capabilities.
• Demonstrates strong technical ownership and solution-thinking abilities.
• Contributes to project success while building leadership capabilities for future Team Lead responsibilities.

Location: Bangalore (Hybrid/Onsite as per business requirements)
Experience: 5-7 Years Salesforce | 2+ Years Data Cloud & Agentforce | Strong Individual Contributor with Leadership Potential

Job Title: Senior Agentforce Developer
Location: Bangalore, India
Experience: 5-7 Years
Employment Type: Full-Time

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.