Senior Admissions Counselor

We are looking for a motivated and result-oriented Admission Counsellor to guide prospective students, understand their career goals, explain suitable courses, and convert enquiries into confirmed admissions.

Key Responsibilities

• Handle student enquiries through calls, WhatsApp, and other communication channels.
• Understand students educational background, career goals, and course requirements.
• Explain course details, benefits, fees, eligibility, and career opportunities.
• Follow up regularly with prospective students and maintain lead records.
• Convert qualified leads into admissions and achieve monthly admission targets.
• Maintain accurate updates of leads, follow-ups, and admission status.
• Build strong relationships with students and parents throughout the admission process.
• Coordinate with the academic and management teams when required.
• Handle objections and provide appropriate solutions to prospective students.
• Participate in counselling calls, admission campaigns, seminars, and promotional activities.
• Submit daily/weekly reports on enquiries, follow-ups, and conversions.

Requirements

• Bachelor's degree or equivalent qualification preferred.
• 2–4 years of experience in counselling, tele calling, sales, admissions, or a similar role preferred.
• Excellent communication and interpersonal skills.
• Strong convincing, negotiation, and follow-up abilities.
• Target-oriented and self-motivated.
• Good knowledge of MS Office/Google Workspace and CRM tools.
• Ability to communicate professionally in English and Malayalam.