Senior Admission Counselor

Hiring: Admission Counselor / Senior Admission Counselor Telecounseling

Location: Gharuan, Mohali, Punjab
Company: Chandigarh University
Employment Type: Full-Time | Permanent
Work Mode: On-site
Shift: Day Shift | 9:30 AM 5:30 PM
Salary: 20,000 – 32,500 per month + Performance-Based Incentives

Job Overview

Chandigarh University is looking for dynamic, confident, and target-driven Admission Counselors / Senior Admission Counselors to join our admissions team.

The role involves counseling prospective students and parents, managing leads and inquiries, conducting regular follow-ups, and converting prospects into confirmed admissions.

Key Responsibilities

• Make 100+ outbound calls daily to prospective students and parents.
• Handle inbound inquiries through phone, WhatsApp, and email.
• Conduct cold calling and consistent follow-ups on leads.
• Maintain accurate records of interactions, follow-ups, and lead status in CRM.
• Track daily, weekly, and monthly performance metrics.
• Achieve assigned admission and enrollment targets.
• Counsel students and parents regarding academic programs, eligibility, admission procedures, fee structure, scholarships, and deadlines.
• Assess student profiles and recommend suitable courses.
• Build trust and maintain strong relationships with prospective students and parents.
• Guide applicants throughout the admission process until successful enrollment.
• Handle objections and use effective counseling and persuasion techniques to convert leads into admissions.

Eligibility Criteria

• Bachelor's degree in any discipline.
• 1–3 years of experience in Admission Counseling, Telecalling, or Education Sales.
• Experience in the Education/EdTech sector will be preferred.

Key Skills

• Admission Conversion & Lead Nurturing
• Student Counseling & Relationship Management
• CRM & Lead Management
• Excellent Communication & Interpersonal Skills
• English proficiency
• Objection Handling & Negotiation
• Follow-up & Engagement Techniques
• Basic Computer Skills / MS Office / CRM Tools

Preferred Candidate Profile

• Confident and persuasive communicator.
• Target-oriented and results-driven.
• Strong listening and problem-solving abilities.
• Patient and professional while handling queries.
• Comfortable working in a fast-paced, performance-driven environment.
• Prior experience in Admissions, Counseling, Tele-sales, or Lead Conversion is preferred.
• Immediate joiners preferred.

What We Offer

• Competitive fixed salary + attractive incentives
• Structured 7-day onboarding & training
• Complimentary transport within Tricity – Chandigarh, Mohali & Kharar
• Stable day-shift work environment
• Career growth opportunities within the Admissions/Counselling team
• Supportive team culture and well-defined processes

Apply Now

Contact: [phone removed]
Email: [email removed]

Join Chandigarh University and build your career in Admissions & Student Counseling!