Senior Admission Counselor

Senior Admission Counselor

Organization: Chandigarh University
Location: Gharuan, Mohali, Punjab
Employment Type: Full-Time | Permanent
Work Mode: On-site
Shift: Day Shift | 9:30 AM 5:30 PM
Salary: 20,000 – 32,500 per month + Performance-Based Incentives

Role Overview

Chandigarh University is looking for dynamic, confident, and target-driven Senior Admission Counselors to join our Counseling Team.

The role involves guiding prospective students and parents, managing leads and inquiries, providing academic counseling, and converting prospects into confirmed admissions. The ideal candidate should have excellent communication skills, strong counseling abilities, and a results-oriented mindset.

Key Responsibilities

1. Telecalling & Lead Management

• Make 100+ outbound calls daily to prospective students and parents from assigned databases.
• Handle inbound inquiries through phone, WhatsApp, and email professionally.
• Conduct cold calling and ensure consistent follow-ups with prospective students.
• Maintain accurate lead records, interactions, and follow-up status in CRM systems.
• Track daily, weekly, and monthly performance metrics, including calls, conversions, and enrollments.
• Achieve assigned admission and enrollment targets.

2. Admission Counseling

• Counsel students and parents regarding academic programs, eligibility, admission procedures, fee structures, scholarships, and deadlines.
• Understand student requirements and recommend suitable courses/programs.
• Build trust and maintain strong relationships with prospective students and parents.
• Guide applicants throughout the admission process until successful enrollment.
• Use effective counseling, persuasion, objection-handling, and negotiation techniques to convert leads into admissions.

Eligibility Criteria

• Bachelor's degree in any discipline.
• 1–5 years of experience in tele-counseling, telecalling, admissions, or education sales.
• Experience in the Education/EdTech sector is preferred.

Key Skills

• Admission Conversion & Lead Nurturing
• Student Counseling & Relationship Management
• CRM & Lead Management
• Strong Communication & Interpersonal Skills
• Excellent English proficiency
• Objection Handling & Negotiation
• Follow-up & Student Engagement
• Basic Computer Skills, MS Office & CRM Tools

Personal Attributes

• Confident and persuasive communicator
• Target-oriented and results-driven
• Strong listening and problem-solving abilities
• Patient and professional while handling queries
• Comfortable working in a fast-paced, performance-driven environment

What We Offer

• Competitive fixed salary with attractive performance incentives
• Structured 7-day training
• Complimentary transportation within Tricity (Chandigarh, Mohali & Kharar)
• Stable day-shift work environment
• Career growth opportunities within the Admissions/Counseling Team
• Supportive team culture and well-defined processes

Preferred Candidate Profile

• Prior experience in admissions, counseling, tele-sales, education sales, or lead conversion
• Strong communication and convincing skills
• Target-oriented approach with proven conversion ability
• Immediate joiners preferred

Contact Details

Email: [email removed]
Phone: [phone removed]