Senior Admission Counsellor

Senior Admission Counsellor Study Abroad

Company: upGrad
Business: Study Abroad
Role: Senior Admission Counsellor
Job Type: Full-Time
Work Mode: Work From Office
Experience: 2+ years in EdTech / Study Abroad / Inside Sales

About upGrad

upGrad is one of Asias leading integrated Learning, Skilling, and Workforce Development companies, empowering learners and professionals to achieve their academic and career aspirations.

As part of our Study Abroad business, we help students explore international education opportunities and guide them through their journey from program discovery to admission.

About the Role

We are looking for a Senior Admission Counsellor who is passionate about sales, counselling, and helping students make informed decisions about their international education journey.

The ideal candidate should have strong consultative selling, counselling, communication, and negotiation skills, with the ability to understand a student's aspirations and recommend the right study-abroad program.

Key Responsibilities

• Counsel prospective students and parents through the complete Study Abroad admission journey.
• Understand student profiles, academic backgrounds, career goals, budgets, and international education aspirations.
• Conduct high-quality counselling conversations over phone/video calls and convert qualified leads into admissions.
• Explain programs, universities, eligibility criteria, application processes, fees, and career outcomes.
• Follow up with prospective students through the sales funnel and ensure timely movement toward conversion.
• Handle objections related to fees, eligibility, university selection, location, career outcomes, and competition.
• Maintain accurate and updated records of student interactions, follow-ups, and conversions in the CRM.
• Achieve and consistently exceed monthly admission and revenue targets.
• Build strong relationships with students and parents to improve conversion and customer experience.
• Work closely with internal teams such as Application, Operations, University Relations, and Student Success.
• Ensure a smooth handover of converted students to the relevant teams.
• Maintain strong knowledge of Study Abroad destinations, universities, programs, admissions processes, and industry trends.
• Take ownership of the complete sales funnelfrom lead qualification to final conversion.

What We’re Looking For

• 2+ years of experience in EdTech, Study Abroad, Education Counselling, Inside Sales, or a similar consultative sales role.
• Prior experience in Study Abroad / International Education will be an added advantage.
• Strong communication and interpersonal skills.
• Excellent counselling and consultative selling abilities.
• Proven track record of achieving sales/admission targets.
• Strong objection-handling and negotiation skills.
• Ability to influence students and parents and drive decision-making.
• Comfortable working in a target-driven and fast-paced environment.
• Strong follow-up, ownership, and relationship-management skills.
• Good working knowledge of CRM tools.

Key Success Metrics

• Monthly Revenue / Admission Target Achievement
• Lead-to-Admission Conversion
• Counselling-to-Conversion Ratio
• Follow-up Effectiveness
• Revenue per Counsellor
• Customer Experience & Quality of Counselling
• CRM Hygiene and Process Adherence

Why Join upGrad?

• Work with one of India's leading EdTech and Study Abroad brands.
• Opportunity to work in the growing international education ecosystem.
• High-growth environment with strong career progression opportunities.
• Performance-driven culture with attractive incentives.
• Opportunity to work with diverse student profiles and international education programs.
• Learn and grow with experienced sales and education professionals.

Location & Work Schedule

Location: Bengaluru - AMR Tech Park, 23 &24, Hosur Rd, Sidharata Colony, Santhosapuram, Koramangala 2nd Block, Bommanahalli, Bengaluru, Karnataka 560068

Work Mode: Work From Office
Working Days: 6 Days a Week ( Sunday is Fixed Off)

If you are passionate about counselling, sales, and helping students build their international careers, we would love to have you join the upGrad Study Abroad team.

Apply Now and build the future of international education with upGrad!

We have a walkin Drive on 5th November 2026

Location - Bengaluru - AMR Tech Park, 23 &24, Hosur Rd, Sidharata Colony, Santhosapuram, Koramangala 2nd Block, Bommanahalli, Bengaluru, Karnataka 560068

If Interested Please share your resume at - [email removed]

Contact Number - [phone removed]